L & Z Massage — Local services in Gainesville

I booked a 60 minute massage same day on the phone.. I had a long day at work and I’ve been very stressed lately so I was happy about that. The massage was decent not the best I’ve ever had but during the massage I was thinking I need to come back on a day when I have time for a longer session and am a little more relaxed. The atmosphere was blah the bed wasn’t warmed, there was no aroma in the room and there was no music playing at all so I could hear the other employees talking and the toilet flushing a couple times. When the massage was over I went to the desk the lady who did my massage was standing near the counter on my side so as I stood there the guy made some polite convo about the weekend for a second and I was waiting for someone to say something like how was it.. would you like to rebook ..you know like normal end of service things but nothing.. as I started looking for tip money (I kinda forgot how much it was which was my bad) the lady behind the counter finally sticks out her hand so I handed the lady who did my massage the cash in my hand ( which I admit wasn’t enough) so I could hand the other lady my card and she laughs then she says how do you feel I’m like good so she laughs again and looks at the lady behind the counter.. as the lady behind the counter sits the receipt up for me to sign when I look down I see the total and before I could say oh I need to give you more money the lady behind the counter says if you feel good can you give her more tip and they both point to this sign about minimum tip amounts so I said oh sure and gave her more. The lady who gave me my massage was literally looking in my wallet the whole time I was paying which felt weird especially when the tip more stuff started.. before the payment I was thinking of rebooking for a longer session with the same lady but idk that after service experience combined with the lack of ambiance is making...

I had a truly incredible massage session at L and Z Massage in Gainesville, VA! As soon as I stepped into the space I felt serene while knowing I was well taken care of. My therapist discovered and worked magic on my back and leg areas that I never knew needed attention. My therapist paid attention to every part of my body including my hands, feet, neck, back and scalp. My muscle condition creates severe stiffness that challenges most massage therapists to make any meaningful impact but she succeeds where others fail. She completed her work with expertise and strength while showing great care.

Her sweat at the end of the session proved she deserved her tip because of her hard work. The 90-minute massage I received remains unmatched as the best I have ever experienced. Her exceptional skill left me so impressed that I scheduled appointments every week for this entire month. For a guaranteed expert who will deliver their absolute best services make your appointment today. You...

I had purchased a Groupon, however it expired before I had a chance to use it. I explained all of this when I called to schedule a massage. The fine print states that the Groupon was still worth $63 and I just had to pay the balance. 20 minutes into my massage the therapist took a phone call. When she hung up she kept telling me that the Groupon was expired and I would have to pay the whole thing. I asked if she could just focus on the massage and we would handle the payment at the end, however she kept telling me that I would have to pay the full price. At that point the massage ended. 25 minutes for $85 and I left more stressed than before...