Over the past 6 years since moving to Harborwalk from Katy we have purchased many items from GF. The showroom experience was welcoming and helpful without being pressured at all!! We have bought Hunter Douglas custom window and door coverings, furniture, and 22 pieces of poly wood patio furniture. Recently we had an issue with one of the remote control vertical door blinds. 6 1/2 years after we purchased the blind the owner Tom and his son Fred made two trips to our home to assure the issue was fixed properly without even as much as a service charge!! Superior customer service and customer satisfaction!! We could not have been more pleased with their top shelf service! We will purchase all our furniture needs from...
Read moreDo not buy here. Purchased a sofa bed in April delivered it damaged and knowingly marked it damaged on delivery. The bad thing is the item is from Asley furniture and the unit was cheaper there. Four months later still waiting on the part spoke to what they call a service representative which was very rude..The ignorant a$$ told me thanks for buying local....Never again from you. Went to SunRay and spent 18,000 on patio furniture..Wow one thing I learned is never leave money on the table and you did just that. Better Business...
Read moreBought 2 Bassett recliners and unfortunately 1 stopped working. I contacted Galveston Furniture and they had a representative come out and check our recliner. Two representatives from the store came to my house to try and determine my issue. They weren't able to repair and brought the recliner to check with Bassett. My recliner was repaired and returned to us in less than a week. I highly recommend Galveston Furniture. Great...
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