Metro by T-Mobile — Local services in Garden City

Had a great experience yesterday switching my old Metro phone with a BYOP. Shawana was very pleasant, friendly, and knowledgeable. I thought I was going in with a pain of a problem since my new phone was not a major brand and Metro mobile customer service had an internal server error when they tried, but Shawana took care of it with no issues. The store itself was also very clean and well-stocked. Thank you for a...

Service is horrible and it's the company not the employees. The store due to policy says you have to call customer service with issues, customer service says go to the store. The store has no clue other than a sale as far as the phone or trouble shooting. Customer service will at least make an attempt, where the store has to call a manager who is never present, and always...

While they had the phone my daughter wanted in stock. They overcharged me by $30 for it & when I asked about the extra amount said it was for taxes when my receipt clearly stated that they had charged me $149 instead of the advertised price of $119. Did not get a resolution at the store. I had to call MetroPCS and they gave me a $30...