The Phone Plug — Local services in Garden City

I’ve had a few issues with my phone, and I’ve had all four workers tend to my issues. Each one has been patient and clear, always keeping me informed throughout the repair. They don’t just fix the problem — they take the time to explain what they’re doing so I understand it too, which says a lot about how they treat people.

You can tell they care more about doing it right than just doing it fast.

Customer Service: 10/10 – Friendly, respectful, and never dismissive. Work Ethic: 10/10 – They take pride in what they do and it shows. Trustworthiness: 10/10 – Honest about timelines and repairs. Communication: 10/10 – Always explain the situation and keep you updated. Attention to Detail: 10/10 – They don’t cut corners, even on small stuff.

This place really stands out — they’re reliable,...

Amazing service, in and out within 8 minutes with lots of conversation and a weight off my shoulder.

I came in to simply get a screen protector and maybe one for my friend, i was greeted with smiles and immediately was helped out by Sadek, who gave me a screen protector and even put it on for me without charging me extra and was done asap and the screen was perfect, he said any problems and i could come back at any time. So i decided to get another screen protector for my friend and he even helped me with an issue i had with my 12 volt in my car! great people,...

This place is the best! The owner and his brother are very nice and professional. I have been having issues with my iPhone XSMAX since it is an “older” phone and I never have a problem getting it fixed here. The prices are reasonable and the parts have a warranty. The owner shows me photos of what is wrong and explains what he did to fix it and puts a new screen protector on my phone for free. I recommend checking this place out they fix more than just phones!! I’m more than satisfied with my experiences here! I never have to worry when I drop my phone off...