The cashier was rude and seen me in line and decided to tell the person behind me to come and order when I was in the middle of my order. Then after that when I placed my order, I got the Vara Juice drink and I asked for the larger size she comes out after 8-12 mins of waiting with the drink but in a smaller size. When I tried saying something about it she pretended like she didn’t hear me, then went to get her glasses and said “can you say that again?” In a rude tone then I told her I ordered the large size of this drink she told me that I didn’t and I said yes I did you charged me for a larger size. When she looked at the system she seen that she charged me for a larger size and then she told me “ yeah that’s the bigger size” like why are you lying to my face for, I’ve been to vara juice before and this isn’t the larger size. Anyway her attitude will be saving a customer from pure stupidity and lies. Also the bottom of the drink had freezer burned ice cream. Save your time and go to the better locations of Vara Juice and don’t fall into a trap of stupidity.
UPDATE: We came back for a second try, and this time the store is very clean, and spells like fresh fruits! Cashier was nice and took our order smoothly. Drinks were amazing this time. We got 2x strawberry Banana Smoothies and 1x Vara juice and now it taste great! Great...
Read moreI would love to rate this establishment on its products however it’s the customer service I would like to address. I used to be a regular customer until I started to realize how my business was not appreciated. I always come in and speak and barely get a hello back with the exception of a young girl that occasionally works. It is concerning because all persons who are of middle eastern descent that are serviced before and after me are greeted warmly and I’m always treated so coldly. I have decided this is my last day supporting this business because of my treatment but I hope this post help them to realize the error in their treatment of those who are not the...
Read moreTheir juices are good, but I have been dissatisfied with the hygiene protocol this place follows. On my recent visit, when I walked in, the employee was wearing gloves and cleaning the counters with a rag. The employee proceeds to make the juice for me without changing her gloves. That is so unsanitary and possible and violation of the health mandates by the state of Michigan. A pair of Vinyl gloves costs mere pennies and I am sure they can afford to change their gloves before making a new order. I will go again to see if they are following safety and hygiene protocol. If they are not, I will stop going...
Read more