This store so ghetto managers even more ignorant then the cashiers....everytime I have tired to return an item it always a problem at this location not rivertown, not Marlow heights it always eastover location.....the cashier was very rude...I purchased a shirt when I got home didn't pay the shirt and mind until I went a few days later to put the shirt on it was holes under the arm of the shirt from the sensor...I brought the shirt back only to be told it had no tag I asked her to go find another shirt like the one I had already brought she did and as soon as she removed the sensor the price tag fall off it wasn't connected to the other tag she and the manager still did not want to give a refund because I didn't have a tag that obviously fall off when I purchased it and whomever the cashier was the day I purchased it did not put the price tag in the bag. I like the shirt if it hadn't not been damaged from the sensor I would have kept it and finally when they decided to return it the cashier kept laughing was very unprofessional had a very smart mouth ....no customer service at all....I will not return to...
Read moreShopping in an area where 'rudeness' is a 'thing', you still go and support businesses spending your hard earned money. To only turn around and experience rudeness from the staff. The female that was at the counter today (shorter, dark skinned, heavy set with one bun) was the WORST! Never greeted us as we approached the counter. My daughter was shopping for her Birthday outfit (as a young teen) and got this type of treatment. It's unacceptable. As someone that two works in the customer service industry too, you need not to take previous encounters from people and transfer them to others they did nothing to you. It was so disheartening I chose to keep my mouth closed for the simple fact that I had my daughter with me. However, moving forward you're going to encounter someone that's not going to be so lenient. Be...
Read morei went to this rainbow store like twice bc i don’t shop there like that 😂 but i was trying find some black pants i can wear for work and i went home and they didn’t fit which i spend like more than enough money on but okay tried to take them back or exchange to get a bigger size the lady with short hair cut told me I can’t return it because of the tags gone 😂😂😂😂😂😂😂😂 like plz not suprised this location has one star like look at where it is let’s be forrreal & im not...
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