I recently moved down to Grand Forks from overseas & I needed to outfit an entire apartment from scratch, which has been a little bit overwhelming. When I went to tackle purchasing a mattress, Ian at The Mattress Factory was incredibly helpful & honest throughout my whole shopping process. He gave me the time & space to try out all the mattresses, would answer all of my questions (stupid ones included), never pressured me one way or another, & was able to get me my new mattress delivered the following day for no added cost. Before I went to The Mattress Factory, I was really dreading the whole process but Ian not only made it easy but also enjoyable, & I couldn't be more appreciative of his kindness & honesty as well. I know it's only been about a week now but I've had the best sleep I've had in a long while with this mattress too.
If you're in the market for a new mattress in Grand Forks, I would highly recommend checking them out - you'll be supporting a local family-run...
Read moreMy husband and I went to buy a mattress from here back in November, and I waited to review in case the bed aged quickly. In fact, this is the best bed I've ever slept on. After 3 months, there's no divots or impressions and it still feels just as comfortable today as it did the first night. The mattress is real quality work. The shopping experience was great too. We went around to multiple stores with pushy salesmen who didn't listen to what we wanted (literally referred us to a temprapedic foam mattress after saying we didn't want one), and the mattress factory was our last stop for the day. The salesman was extremely knowledgeable, explained the store layout and the different materials used, but never pressured us to buy anything more expensive. In fact, he even offered us a deal. They also delivered quickly and efficiently, and were super professional. It's a family business, and it's easy to tell from the great customer support to the superior quality of...
Read moreWe needed a box spring for our new bed frame, and every store we looked at in town did not have any in stock. We called Mattress 1928 who had several on hand and available to be delivered that day. The staff were incredibly helpful and knowledgeable and all around just wanted to offer great customer service. From the time we purchased the box spring in store to the time it was delivered (for free in town), was less than an hour! And on top of that, it was already a busy day for them with UND move in day. I highly recommend checking out Mattress 1928 and supporting our local Grand Forks...
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