Tropical Smoothie Cafe — Restaurant in Grand Forks

UPDATE*Consumers, please note the completely impersonal copied and pasted response from the Owner to my original review. As I wrote in my original review I ALREADY VOICED MY CONCERNS VIA THE WEBSITE WITH NO RESPONSE AND NO REFUND This interchange is just a very clear indication that this place doesn’t care how they treat their customers or if they get your order right. So, once again, drink/eat here at your own risk. I strongly advise you go elsewhere where you can get what you actually order and if a mistake is made it can be promptly addressed. This place seriously SUCKS! I especially URGE those with any dietary restraints to avoid this place at all costs!.

Original review: If you choose to order here and have any kind of allergy or health restraints, know there is a possibility they will completely disregard your needs/requests. They will not respond to you nor attempt to make their lack of care/mistakes right, either. When you order here, you are ordering at your own risk. Good luck!*

I really love this place and have placed many orders here. I love their smoothies. Unfortunately, I recently ordered a Breakfast wrap with no bacon, as I am vegetarian. When I got home and bit into it, it had a LOAD of bacon in it. I was working so couldn’t go back for a remake, instead I called for a refund. When I called, some kid who clearly didn’t know what to do answered. They assured me they would get with their manager and get me a refund. I have received nothing. I have called and they do not ever answer their phones nor do they respond/return voice messages that I have left. I have also contacted them via their website with no response, at all. All of this has been a giant waste of time and money. This...

I saw this place while waiting for a stop sign. Today I tried it out oh my word not sure what I wanted. They asked me what were my favorite fruits. I said, pomegranate cranberries so they paired me with a pomegranate plunge and to shave the edge on the calories, you can use Splenda. You still have a nice tart taste of the cranberries and pomegranates just pop out and there were some some other fruits in there. These are the ones that I remember. But don’t take my word for it. Go try it yourself. When you arrive, you find this building resembling a beachfront juice it’s not very big will totally draw you in. You open the door when you feel like you have found the vacation in the middle of the city. The chairs are metal but painted beachside blue and the coral that just pops your imagination. I have beachside music that you may have heard flowing down the way these bright colors aremelting your stress away there’s tiling along the side. You truly have found an oasis to call your own but wait is that not beach sidewalk maybe a boardwalk perhaps again don’t take my word for go experience it yourself. Enjoy....

Everything was fantastic! I enjoyed a delightful smoothies and wrap for my daughter and myself. The experience was flawless, and our order was ready in just about 8 minutes. The establishment is impressively clean and inviting, offering a diverse menu ranging from super healthy smoothies to options designed for kids. The staff was exceptional – two incredibly helpful girls assisted me with all my inquiries. While I only interacted with two of them this time, I wholeheartedly recommend their outstanding service. Their patience and attentiveness towards my daughter, who took charge of placing the order, were truly commendable. I've had the pleasure of visiting this place during a previous vacation in Florida, and this one remains the cleanest, quickest, and most charming tropical establishment I've experienced. To the dedicated girls, keep up the fantastic work! I have no doubt your success will continue...