Dave's Hi-Way Wrecker Service, Inc. — Local services in Grand Prairie

This tow service charged me $336.00 for my car being on their lot for almost 3 days. I consulted another tow truck company and they told me that Daves Hi way overcharged me almost $100 bucks. They suggested that I report them to Grand Prairie municipality since they are the one who has a city contract with these clowns. Then they wanted to charge me another $200 dollars to tow it to North Dallas (I got a different tow truck company that drove all the way from Plano to get the car and bring it to Richardson for $120). This place is located right next to the auto auctions and charge their customers sky high prices in hopes that you will just leave your car and never pick it up so they can profit from the auto auctions.

If you don't have to use this place I would not. Plus their attitude is...

They towed my car the night it was left at the highway after the NTTA tollway assistance came to try and assist me but my rims required a special lock. I couldn’t move my car because my tire ripped and my battery was dead so I couldn’t move it off the edge of the grass. Tollway assistance told me to come back tomorrow with the new battery and to call them for assistance on my battery after I moved it off the edge of the grass. Once I got to my car the next morning, I found out this company towed my car. Once I got there, they wanted to charge me an additional $50 cash which couldn’t be added to my receipt btw for the employee to fix it instead of my stepdad who wanted to fix it right then and there but they don’t allow services inside. Terrible experience, I feel like I got taken...

Rated 1 Star- 1 Star-👎 Not Only Was My vehicle Wrongfully towed off Merchants back/side parking area, It was left Jacked Up for proper preparation upon our return with replacement.(Inside exposing the several AutoZone Boxes which held newly purchased parts for repairs) UNACCOUNTABLY disregarding all verbal follow_ups and physical Check-ins I made daily, Not one member of Management nor Staff presented Tow Rowers with our UNDERSTOOD AGREEMENT that assured tow protection with communication as a liability. While my commitment and Consistency Fulfilling all requirements reached completion, their act of UNPROFESSIONALISM forced me in walking AWAY FROM my car instead of AWAY WITH my car. Not Even The Innocent Recieves Fair Judgement...