Kennedy's Flowers & Flower Delivery — Local services in Grand Rapids Charter Township

I called Kennedys and emailed them this photo on the left and asked them if they could do this exact floral arrangement for my 93 yr. old mother in law. We had a lengthy conversation and they said they could do this arrangement but would have to substitute burgundy carnations for the burgundy flowers. I told them I did not want any carnations in this arrangement and after going back and forth I finally agreed to let them substitute just the burgundy carnations for the burgundy flowers. This arrangement should have been blush pink flowers, protea and the queen Anne’s lace (and the burgundy carnations). They substituted the whole arrangement but for a couple of flowers. They said “Next time you are in Michigan you should stop by and visit us.” I said I would but thought that an odd thing to say. Of course knowing I would not be in Michigan would also mean knowing I would not have seen the alter arrangement. For $122.00 I should have the arrangement we agreed upon or be honest and say they cannot do it and I could move on to a shop who could. Extremely unethical business practices. They had my phone number if they needed to make changes in our verbal and visual agreement.

Update- Kennedy’s responded professionally to my complaint. They took care of the situation to my...

Best Gift Shop Ever!!! If you can’t find it here, you probably will have a difficult time finding that “just right item/gift”, whether it’s decor for your home, decor for a friend, some fresh flowers or a planter for that special someone, or small gifty candles, hilarious socks, crazy cocktail napkins, notebooks, as well as for those of you who want to keep it classy 🤔🙄🙈lol....they’ve got PLENTY of something for you too!! To top it off, all of the ladies who work there are always laughing or smiling (or both lol). PS They carry the ceramic brand Mud Pie, (good luck making a choice there), Kate Spade, and another one of my personal favs, Rifle Paper Co!!!! Don’t hesitate to stop at this ESSENTIAL BUSINESS once we are allowed to visit “those places” considered “non essential”.....please🙄! But make sure you visit the liquor store that is OH ...

Took advantage of my elderly grandmother.

I went in with my grandma who wanted to get a Christmas arrangement for our family Christmas. She has fading eyesight so some of the samples were hard for her to see but I went with her to make sure she was able to order the arrangement she wanted. The designer said we would be getting a long arrangement for the table with greenery, holly, and roses. It all came out to $125 which I thought was steep but worth it for a nice arrangement and my grandma didn’t mind paying. When the flowers arrived there was greenery with only 3 roses. I am so disappointed and my grandma felt like it was her fault because she couldn’t see but I do feel like they took advantage of her. I always like to support local but an arrangement from the grocery store would have been both...