Dollar General — Local services in Grass Valley

This business discriminates on the basis of disability. Last Thanksgiving, the assistant store manager denied me access and service because my service animal was with me. Despite having a sign on their front door stating service animals were allowed. I informed him she was a service animal and he plainly denied it on the basis of not having visible "papers."

My hope is that others with disabilities and service animals don't have the same degrading experience here. I am also hopeful the manager and district manager will decide to do something about the assistant managers gross violation of Civil Rights and ADA laws. In addition to catching themselves and the staff up on what they can expect from service dog handlers and service animals. I don't agree that, "it's just hard to tell service animals from pets." Especially when the legally outlined process for identifying a service animal was fulfilled during that visit. In addition, the service animal remained under control and did not disturb their...

Don't get me wrong Dollar General is a great store. However there are not enough items for a dollar to allow these stores to call themselves Dollar anything! I myself am on disability as are so many others and I have talked to so many low income folks that say the same as I do that these stores although some limited items are a dollar the rest of everything is still way over priced for the quality. I only buy toilet paper, cat litter, and dry cat food there because everything else is too expensive. Grant you some of the sales are great but on average they are few and far between. If you have money this is the place for you! If you dont well you might want to take a the drive to Yuba City/Marysville and go to the 99 cent Only store you get the same stuff for $1.00 as advertised. Sorry Dollar General I hate to be a party poopers...

This was the biggest Dollar General I had ever been and yet still managed to disappoint. Store was chaotic. They were tryin to get products put away and I completely understand that but they could have kept it tidy and neat. The aisle setup and product placement made no sense. Not enough cashiers on duty even with a store full of employees who only stocked shelves. After walking around trying to guess and treasure hunt the items I needed and having only found 3 of them from my list of 15 to 20 items ..I gave up, defeated and annoyed. Upon reaching the line for checkout I found the cashiers slow to the point of lethargy, rude, annoying and lacking social and customer skills. I wont say I will never return but definitely will take a no choice visit and no list just in...