Jalisco's Boutique — Local services in Greeley

I would not recommend this business to anyone. Recently, one of my sisters went to measure for a dress and was told ( at the time of measuring it fit completely well). She felt find in it. Unfortunately, she had gone alone and once home, she tried it on to show our mom and found that the dress did not fit her. The lances on back were not tied at the time of measurement and the buttons were not buttoned at the time of measurement (nor where they close to being buttoned). It was only until she got home and discovered that the owner and sale representative had failed to measure correctly. Their company policy is no returns, no exchange, and no refunds. As we went back to return and exchange, hoping to be able to solve the problem, they completely refused to take responsibility. They choose to blame my sister for her lack of not realizing the dress did not fit. They choose to argue and say unprofessional comments as, "You should have read the signs. You should think before buying. It's your fault" ," If we have time we can make an appointment with my dressmaker; she can take a look at it, but I'm too busy" and " maybe you got fat". The owner even went to the extreme of threatening my sister to cancel the Broom Men's suits if they would not be paid within three days.

I must admit it was a terrible expericence for both her and I. It is unfortunate that although my sister's wedding is with in fifteen days, they did not care about the customer, but about the sales. I'm sister feels attacked and cheated and so do I.

I DO NOT RECOMMEND THIS...

I have had bad service in the past with the owner but I wanted to give her another try. I took my sister to this store to try out some dresses. The first thing the owner tells us is that we have to make an appointment to try them out because she was too busy to help us. She said she was already booked for the week. Ok first of all, we went on a Saturday and it was dead. No one was at the store yet, she was too busy. What type of service is that? She was not friendly....

I ordered a prom dress from here and when I went to go pick it up they weren’t there. The next day I went again and they still weren’t there. I had to go and get a different prom dress because they were not there when I needed it. It’s bad service and prom dresses are not cheap. You run a business and you have a sign that says open 7 days a week. Leave a sign or something especially when you have people with a...