Homefest — Local services in Greenwood Village

Agree wih reviewer Lindsay. I had been shopping at Homefest for years even when they located across the shopping lot . The only thing consistent about this store is the unfriendly menopausal moodiness of all the workers. This goes back for years and yet the same type of people are hired over and over. Even if you are nterested in buying something there is no appreciation and only snottiness. This year I was in there looking for some luxury items and was in the store for at least 30-40 minutes and true to form noone offered any help. I finally tried to get the attention of a saleswoman who was walkng past me and she interrupted me before I could ask a quick question and said “I’ll be right back” and she walked by. I thought maybe she had to use the restroom or something so I waited by the product for 15 minutes. Of course she never came back. They have no interest in helping you. I was not surprised in the least but thought I would give her a chance to do her job. I used to drive all the way from Denver to shop here so only once I asked if I could use the restroom. Of course the answer was “no”.. i don’t know where all of the unfriendly attitude stems but usually it is “from the top down”. Maybe it is lack of hormones, but it would probably make everyone’s day better if someone could just be friendly or helpful. I don’t even have to mention that there is more than an 80% chance that if you order something, they order the wrong thing after you wait for weeks for something to come from Italy. Then they won’t even call you to tell you that it came in or when you can expect it. The saleswoman did not care to get the order right the first time because they are sloppy and distracted. Don’t worry Lindsay, everyone agrees with you, not just your friend. My advice is to buy the same items online and not put yourself...

I was so excited to find this store. I made a large dinnerware purchase. Many of the items were not in stock and it took awhile for the items to arrive. I am still waiting for an item. Now, the items have gone on sale. I contacted customer service and you can guess that they will give me a discount on the one item that I’m still waiting for but no accommodations for the rest of the order. I feel robbed! The store is a bit snooty too. I brought back 3 items to exchange due to defects in glazing and they had to check to see if they could exchange them. My order consisted of close to 50 pieces. Beware! They are happy to sell full price to you. Not so happy to give customer service or retain...

Shopping at Homefest for the last 15 + years has been an amazing experience...now Homefest is my “ go to” store for wedding and birthday gifts, really all our special home furnishings. The staff is wonderful and always ready to help with design ideas or help you find that wonderful item or gift that will be wrapped beautifully and ready to make someone very happy! Quality and current design trends will be at the top of the list as the Homefest owners head to market to bring the latest and best home goods and gifts to the store. If you have not been to Homefest...make it your next stop! Promise, you will not be...