Oak Alley Apartment Homes — Local services in Gretna

Quiet. Clean. The problems here are that there is no on site management; no on site maintenance; power outages and food loss often occurs; and previous management has stunk with incompetence. It is not a tenants fault if the manager looses money orders or cashiers check.If you are paying your rent on time, why would you, as the owner not keep your tenants satisfied? Ownership does not seem to care about whether or these things are actually current because the lack of interest shows on their policies. Why are you charging tenants a fee for paying you? Even through the tenant portal, a fee is charged! Why? What kind of s**t is going on? I also want to say that Amber is the only one that works in the office that is concerned about the tenants because she does her best to find out what we need and to assist us with answering questions the best she could. She should be the manager. She have to know the kind of management and ownership she working with. This could be a nicer place if it could be spruced up a bit because it is outdated with the exterior, laundry area, kitchen, pool, sidewalks, carpet, bathrooms,...

Better management but not a professionally run office. If you are looking for a place that is decent and fairly quiet then ok because you can't expect a lot from a place where there are no utilities. Laundry areas are old and filthy, I mean filthy. There is a hardworking guy that cleans but the tenants are nasty, filthy people, who do not clean up after themselves. Trash picked up regularly. Place to park is limited due to overcrowding or nonresidents taking up spaces. Air and heat will go out unexpectedly, or with a days to 45 minute notice to tenants(usually just before the apartment office closes) i.e. plumbing - Hot water will turn cold in the evenings. Exterminator comes regular but will only spray the kitchen area. If you inquire about a repair needing to be done in your apartment, make sure you are just inquiring bc management thinks that's the same as scheduling a repairman to come out, if you do not keep that 'appointment', you will be...

They could care less about their property, tenants, green space and security. They recently cut down EVERY SINGLE beautiful tree, bush and plant on the entire premises. No warning to the tenants and no reason. They send memos about rent price increase $500 and everything under the sun but not this . Not just some trees but all surrounding our buildings and courtyards. Gone limb by limb are majestic oak trees that had survived Katrina and Ida and Zeta etc. Some have been there 20 years or more. They threw them in a portable dumpster and let it sit in the parking lot there for all to have to look at. The carelessness and cruelty to the environment is depressing. Top it off with a pile of sand abandoned, sitting on the width of 4 parking spaces and taller than a sedan. It's blowing all over our cars, tracking Sand in our apartments and patios. How lovely and...