Interesting how a guy named Jacob Peterson writes a review 7 months ago and goggle leaves it as the first review out of 143 other reviews. Here is why it is interesting. I am white and have gotten terrible service at a lot of places including Kroger. But I have also gotten terrific service at Kroger as well. It Jacob Peterson's review he points out that a minority person got terribile service like that is the worst crime in the world. This cupcake thinks everyone should bend over backwards for a person of color. How about just trying to leave race out of it. Jacob Peterson is the worst kind of racist-he assumes people of color need his help to make it...
   Read moreI had an unpleasant experience with a young bagger girl who had black hair during my recent visit. From the start, her attitude was dismissive, and she made me feel like I was an inconvenience rather than a customer. She handled my groceries carelessly, tossing items into bags without any concern for my items. When I tried to politely address the issue, she rolled her eyes and gave a rude response. Customer service should be about respect and professionalism, but this encounter was far from that. It left me frustrated and disappointed, and I hope management takes note of...
   Read moreI'd never thought I would have to write this sort of review for this particular Kroger but here goes.
I witnessed something I'm almost in shock to see. Apparently if you're not white, you should shop elsewhere. The service or lack thereof that I witnessed for a minority couple has put me in absolute disbelief.
Before the person who works for PR/HR or whatever department tries to reach out to me for what will most likely be useless intentions, you should just get some more training for these workers. Let's not let Kroger's...
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