DSW Designer Shoe Warehouse — Local services in Guilford

None of the employees greeted, acknowledged, or tried to help. I came in with my 3 children planning to buy them new shoes. We did not find sizes or nice design, so we left the store. On the way out one of the ice-cold looking face employees looked at us, looked at our shoes visually scanning if we lifted something from their store, and she did not say anything. I am in customer service my whole life, but honestly this experience was unique and not nice. Not coming back. Store visit...

Their selection is poor and their workers are rude. I walked into the handbag section. A worker was organizing the handbags and did not greet me. Literally seconds later a girl walked into the same section behind me and this same worker IMMEDIATELY asked her how she was doing. It takes a split second to let a person know that their patronage isn't appreciated. I'll gladly take my...

I recently shopped at this store for the first time. The employee at the front end was cheerful, polite and highly efficient. I was returning and exchanging several pairs of shoes and even though a line was starting to build, she handled my transaction swiftly and with a smile. This store is clean, well organized and has plenty of merchandise. I can't...