Mountain Valley Orchard — Local services in Hagerstown

I don't like giving a bad review and almost never do it. And I've actually given excellent reviews for this business on other platforms. But there's a woman working here (might even be the owner) who is just incredibly rude. Not once, not twice, not just to me. She consistently "fusses" at customers who want to use a debit or credit card, saying to my husband today "You have cash - it's only 7 dollars!" I've been scolded for wanting to make a purchase at 4:50 when they closed at 6- "you're lucky I'm still here this late" and refused service entirely another time because we needed to pay with a credit card 20 minutes before closing. Then she rudely ordered us to "go put back" the produce she refused to sell us! I've learned never to ask a question about any products unless I want to be snapped at. So you might be wondering why I still go there? 😃Everyone else is kind and helpful, and the produce is great quality, fairly priced. But honestly I'm done being treated this way. I'm going to be taking my business somewhere that appreciates it. I'll be back when the mean lady is...

Lady who works there was very RUDE and NO SAFETY PRECAUTION what so ever. Two employees had no mask on and talking very loudly for at least few minutes while I was buying apples so I told that old lady that they supposedly have to wear a mask especially they were next to me not even one feet apart. I told her why they don’t have mask on, she said this is Washington County where they don’t need to wear mask when they’re outside but they are running the business THEY SHALL WEAR MASK... THEY ARE STILL IN MARYLAND! I have been going there for over 15 years 2-3 times year for Apples, they always have been for friendly and service was great, pitting all apples into my car every time. BUT SHE HAD A ATTITUDE AND NOT LOADED FOR ME EVEN THOUGH I WAS A ONLY COMPANY CUSTOMER AND ANOTHER VERY YOUNG EMPLOYEE WAS DOING NOTHING BUT STAIR AT ME.... HORRIBLE EXPERIENCE... I HAD TO LOAD THREE BIG BAGS OF APPLES BY MYSELF......

Mountain Valley Orchard is out of this world fantastic. Beautifully presented, gorgeous fruits & vegetables that were grown & harvested with pure love & it shows. You should run & not walk to this lil slice of heaven. The staff are amazing & really care . Their point of sale machine wasn't working & I had no cash. The gentleman ran around fixing it as I shopped. The prices are amazing, much lower than Lewis Orchard up the street, bigger & better quality & super good fun, & summer-time vibes. I ate my messy peach in silence on the way home, windows open, sun in my eyes, radio blasting, a great summer day I shall cherish come winter. Love is too...