Thunder Valley Pet Pantry — Local services in Hallstead

My family and I went to this pet store today. It was my three kids, my wife and I. We wanted a harness for our dog. My daughters had some money they were saving and wanted to buy something for their pets. We walked in and were immediately confronted and asked “who’s with who?” I told them that we are all together. He wanted to know what we wanted and allowed only my wife and 1 daughter to get a harness. The rest of us had to go outside. I can go right to Lowe’s, Home Depot or the local grocery store and all of us could have went in. Then the guy complained to my wife that too many people were in the store. I’ve never heard something like that. He was complaining that too many people want to spend money at his small business. This is ridiculous. It’s sad too because I used to...

Absolutely FILTHY place. Disgusting to see animals in their care. Piles of dust on top of the fish tanks. A wad literally fell into the water when they tried to collect a fish I was asking about. Bird cages stacked on top of one another all wrapped in dirty flannel shirts, of course covered in dust. Dead stinking guinea pig laying in a cage on the floor, no shock COVERED in dust among the other guineapigs. The owner/ wife was hammered. Drunk as a skunk. I mean good drunk and you can smell it on her. Drunk to the point it as hilarious to her that my daughter found and was bothered by the guinea pig dead. Absolutely the worst pet shop I've ever encountered. Do not waste a second of your time...

This is a small store with a few birds, a guinea pig and some fish. I wasn't happy with the conditions the live animals were kept in, not well kept. Fish tanks were dirty, birds were in small cages. They have a small variety of food, treats, toys, etc, and they also carry some live stock feed in bulk. Prices were comparable to other stores. Employees were more than helpful and friendly and...