Authorized Retailer UScellular & T-Mobile — Local services in Hannibal

1-14-19 I was shopping at Wavelength's for a bluetooth headset. The associate at Wavelengths who was helping me told me that if I wasn't happy with my choice I could return it within 15 days. When i paid for the item, she handed me my receipt, and printed another receipt, but told me that within 15 days, I could return the item only for store credit. Today, 1-18-19, I attempted to return the item with the receipt as I was not happy with my purchase. I was met by a different associate, and when told her of my purpose, she told me that bluetooth headsets could not be returned. I asked for store credit, and was again told that bluetooth headsets could not be returned, or exchanged. I would not recommend this store, and will post elsewhere. Not happy...

Shailynn from the Steamboat Bend Shopping Center provided me with fantastic, compassionate, professional, thorough service. I can't adequately express my appreciation. Our internet service was being distributed. She patiently worked with me to physically examine our equipment. Future steps were suggested if the problem persists. We are on a limited income. The original price quote did not equal the amount billed. Shailynn explained auto-pay and it's advantages. Then proceeded to give me the customer service number for additional assistance. Shailynn is a true asset to your company! Thank you so...

I had to get a new phone because mine dropped into the Mark Twain Lake. Tiffany Oitker at the US Cellular store at Steamboat Shopping Center helped me with everything I needed to do to get my new phone. She was absolutely professional, efficient and very nice. I truly appreciated her service. I would definitely recommend buying a phone from her. Thank You Tiffany for all of your excellent service when I...