A Lorraine Formal Wear — Local services in Harrison

While I was waiting in my car in the parking lot to meet my (future) sister-in-law to glance at wedding dresses, Shelly (the owner) came to my car, introduces herself and informed me that they are by appointment only and the appointment costs $40. (No biggie, completely understand that!) Since the bride had no idea what style, color, or material she was wanting, I asked Shelly if we could come inside and and just look at the dresses, not try anything on but glance at some on the mannequins etc. to give the bride an idea of what is available. Shelly, then, pursed her lips and looked me up & down in what I can only describe as a Karen sort-of way and said "That's fine, you can look at them, but my prices do start at $400 and go all the way up to the $800 range." In that moment I knew I would never do business here again. I bought my wedding dress and several of the bridal party's attire here when I got married and have been back several times over the years for proms and homecomings, because I am all about supporting local, but the demeaning and judgemental attitude that I got from Shelly yesterday was absolutely inexcusable. Weddings are expensive, that's a given. However, this isn't a scene in "Pretty Woman". To demean a customer the way Shelly did, to judge someone's wallet by a 10 second conversation is just absurd. She lost our business before I was even able to get out of my vehicle. We ended up going to a store in Branson with extremely kind and helpful staff and purchased the absolute perfect dress for the ceremony (for just over $2,000) PLUS bridal party attire. Moral of the story here is.. You can't put a price tag on memories, and the way you treat your patrons is what makes or breaks a business. Being the owner, Shelly should be able to...

We came this week on a Tuesday to get my daughter a dress for homecoming on Saturday. Not only was the dress beautiful, but she also altered it in time for her to have it for the dance on Saturday. We got great customer service, and the shop has a very good selection of dresses and sizes. We are very blessed to have such a great shop like this here in Harrison!...

I had a dress altered for my grandsons wedding what great work she did. Besides she’s so personal, spent loads of time with me and I never once felt rushed. She even had a pair of sandle heels to match my dress perfect. What a FANTASTIC experience I had. If you need a beautiful dress, a suit or tuxs this is the place to...