It’s sad ! I went in to get an estimate on repairing my notebook. TSA had damaged the screen. I waited in line when the owner got to me. Told him the TSA story gave him my business card. I told him I needed an emailed quote for TSA. He said done that I should have it next day. Next day no quote, so I call. He answers the phone and tells me that I’m next in line that he’s been busy. Next day no quote, I call and he tells me that I should have it by Friday. Friday no quote. I’ll call Monday and talk to a nice lady who proceeds to place me on hold and give me a verbal quote. I explain my situation and she says “oh he a hat he’s $65 for emailed quotes. I explained to her I’ve spoken to him 4 x and he never said anything about that. Father just the opposite- that the quote is coming. So this was this past Monday and I asked for him to please call me when she informed me he wouldn’t be back in the office until Thursday. Well guess what ? It’s Friday and still no...
Read moreThe lady that works there was rude af. Was told a week ago the phone would be done Friday or Saturday morning. Never got a phone call about it being done. I called and called for 2 days in a row and they wouldnt answer the phone. I then called off a different phone number and she answered and story changed about a part. She called on a friday about 4:30 to tell the phone was done went to pick up Saturday around like 1:30pm and she was rude from the get go. Then try saying charging $20 for holding the phone from Friday to Saturday when we picked it up. She also stated there was a piece in there that she replaced (that she broke) but she also didn't have to replace it. How do you not have to replace something that you broke? Had to call dispatch in order for us to get the phone and then she try saying we was trespassing. Wouldn't...
Read moreThey are liars they told me over a week ago my phone would be ready. week goes by no phone calls phone still isn't done they stopped answering my phone calls I call from a different number they answered immediately tell me more lies saying parts are ordered an should get it Soon so no date on when it'll be done. Was told last Thursday it would be done Fri early sat. Here it is Wed of the next week no phone call to say anything about update Wong answer my calls they are horrible people bad business people would never take a phone there constantly lying an no...
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