Papa Johns Pizza — Restaurant in Harrodsburg

Y'all this place is absolute garbage. Haven't ordered from here in months because they couldn't seem to deliver your order in the time frame given. Tonight we decided to give them another chance and order from them. Pizza was supposed to be delivered between 6:11-6:21 tonight. At 6:40 we start calling the store to figure out what's going on. Boyfriend got hung up on twice. I call and they hung up on me the first time, I immediately call back and of course I ask what the problem is, why they keep hanging up on people and if they need help. The woman on the phone said I needed to calm down and hung up on me AGAIN. The third time I call I ask for a manager and the woman again tells me to calm down and he's busy. So they can't get anything delivered in time, half of the order was burned and all cold by the time we got it, and they have no customer service skills AT ALL. They are screwed when Dominos comes in. If you can't answer a phone or deal with the public then working in food or retail ain't the job for you honey. Can't wait to see how busy that manager will be in a few months. Corporate has been contacted but it didn't do any good the last time we called so I'd...

Decided to give Papa John’s a try because they’re slightly closer. Should’ve just walked to Domino’s barefoot in the rain instead. Took over an hour to get three pizzas, which arrived with all the warmth of a cold shoulder. Toppings were huddled in the center like they were scared to use the whole crust, and the gluten-free crust? Pretty sure I could have used it to re shingle my roof. Delivery driver somehow took 35 minutes to travel less than a mile did he walk backwards? Domino’s might not be gourmet, but at least their pizzas arrive hot, toppings in the right zip code, and before I’ve aged a year. Papa...

We ordered two pizzas, a cookie dessert and breadsticks for delivery, a $60 purchase. About 40 minutes later, we check to see how much longer before it would be delivered, and it literally showed as being 6 minutes out; but 20 minutes later— a full hour after ordering— there was still no pizza. Calling, we were told the driver just got back, so it would be less than 15 minutes till it got to us. Upon delivery, we were still disappointed… not only was our food cold, but “light sauce” was made as NO sauce on both pizzas, and the toppings literally fell off before you could even pull...