A1 Electric Plumbing Heat & Air — Local services in Hartford Township

My warranty company gave me their number and they set up an appointment. This was in the dead of winter. The guy that sets up the appointment then told me it sounds like an condensing problem and he doesn't deal with that. He called again the next day to say he was coming over, then realized he had the wrong number and said, "no sorry!". This is in the winter haha. Since I had to go through warranty I had to wait til Monday and it was after hours now because I had been dealing with A1. I froze my butt off. Warranty got a new company over to my place and it wasn't a condensing problem at all. It was the ignitor with I'm pretty sure all HVAC companies should know how to fix. I am a hard person to frustrate and I never feel like I need to go on the internet and voice what happened, but I was completely in shock about this and thought how does this place even stay in business. At least they could of done is even come look at it, and realized it was a common problem and not push it off has something they don't deal with. It turns out it was something that they actually could of fixed. I just don't think they wanted to deal with the warranty company, not really sure but really unprofessional! Seriously what a fricken joke, lol I can't even believe it happened the way it did. I can't even make...

Called A1 to come fix our AC in the beginning of June. It was a very hot Friday. Guy came out and said it needed to be cleaned and need to bring over equipment. The guy indicated he would be over on Saturday with the equipment. Guy never showed or communicated. I called him multiple time with no answer. they finally showed up Monday after dealing with the one of the hottest weekends. He dropped off the equipment and said it needed to be charged and told us to clean the AC ourselves. We got a $162 bill for service that I had to conduct myself without proper instruction. Days later they finally called back and asked if the AC was working. We indicated that it was and he said he would come pick up his equipment. The guy never showed up to get the equipment. A month and half later, the guy showed up unannounced and starting wondering all around my property without permission. They were very unprofessional, calling constantly to get the equipment while I was working and un able to answer. I would never use them again. Strongly recommend to not use them unless you want to do the work yourself, still get charged and have them...

YIPES! Never again! I hired A-1 to do some very basic wiring on the farm. I was not at the farm to see what they were doing with their time. (they sent two men to do a one-man job) They ended up returning the next day to finish. When the bill came, the hours they had billed for was totally shocking. I contacted two other contractors to give me an estimate of what hours it should take to do that same work. Both estimates were for much less than half of the hours A1 had billed. I called A-1 to see if they would compromise on the hours billed. They were totally uncooperative, ignored my return calls and became threatening. I WAS BURNED BIG TIME!!! Wish I would have read the reviews in advance. Wanted to keep the work local. Don’t hire these guys unless you are willing to pay three times the normal labor cost for a job. Warn others about...