I had purchased my first IPhone after only having an android. There was an odd glitch causing a few of my contacts that use androids, to be able to receive my texts from my iPhone, however, when they replied back, their texts went to my old android. I was in the store for approximately 3 hours, while Matt was being bounced back and forth on the phone trying to resolve the issue. He had to explain the issue over and over again. He was so patient; and determined to fix the issue. It did end up being resolved. I just want to say thank you for being persistent! You have a very knowledgeable...
Read moreI thought I was at a dead end with getting what I needed off my old phone and then i went into boost to try to figure out any last minute ideas on what I could do as my last resort. Veronica saved the day. Her and her co worker were very helpful. In the end Veronica even ended up staying after close just to finish helping me. I’m very thankful for her. If I need any more help I know I can count on her to be there to help...
Read moreI don’t know how people are giving five star reviews because when I went in to get my phone activated they were not friendly at all! HORRIBLE customer service. They were not very welcoming and acted like they HATED being their. Yawning, playing on their phones, acting like they were forced and not very happy to help me. When asking question they responded very shortly like it was horrible to talk to...
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