If you want the best of the best, then Bras & Matos Monuments is beyond excellence! Their prestige services caters to everyone's designs and budget, even if you're just comparing quotes or not sure yet of what you want done I can promise you their team of experts such as Ali Vega will walk you through the process without making you feel pressured.
My sister and I went shopping around for a headstone for her husband's one year ceremony, at every location we visited everything felt "fixed" to using their templates, however when we discovered Bras & Matos Monument our knowledgeable rep Ali took her time with us explaining all of our options, from pricing to the pros and cons of each type of stone and ideal time frame, etc. We designed a beautiful bronze on a black granite stone in such short noticed but they made it happened for us, so grateful for their commitment to meet our deadline for our one year headstone unveiling.
The quick and clear communication between you and your assigned rep is amazing, Ali went beyond her job description many times to assist us. I love how their graphic designer brought our custom vision to life, their advanced technology allowed us to remotely see proof of the progressed product and made multiple revisions as needed until we were satisfied with final result.
The team were very respectful in Following CDC guidelines with this pandemic, masks up and sanitizer available for customers plus of course social distancing. Hire someone for the job that respects your safety though we'd really love to give our rep a hug I just love how friendly and family oriented Bras & Matos Monuments were.
If I could rate at 100+ stars I would in a heartbeat, thank you for meeting BEYOND our...
Read moreI had the pleasure of working with Mattos Monuments, Inc for my husband's headstone inspecific with Ryan. If I could give 10 stars I would. They have a high level of professionalism, knowledge, customer care and respect all around. They make you feel heard in your ideas and vision but also are able to help elevate them with the attention to detail they carry. The cemetery my husband is at in Napa, has a headstone company down the street that majority of people use. Couple weeks after my husband died, I went in there seeking more information and walked right out. The lady was rude, told me they couldn't make anything custom & that the granite I wanted was to expensive and she would show me something else. I went home and googled and came across Mattos Monuments, best choice I made. From even just the initial email I knew Mattos was going to a success. We came in for a consultation and Ryan made us feel at home, he made us feel welcomed, he showed me everything I asked for. During the process, he was always clear about the pricing and timeliness. My money was well spent because now my husband has a headstone that represents him exactly and who he was, the love he had for his car and life. From Dec 28, 22 to today Feb 28, 24 I very well may have over 100 emails, many calls back and fourth with Ryan but he never stopped communicating and answered every single one of my questions and emails. I could go on and on bc I truly am satisfied and impressed with this company. Apart from them knowing how to run a customer service company l, there work is absolutely beautiful. You wont make a mistake working with them. THANK YOU RYAN AND EVERYONE WHO TOOK A PART IN MY...
Read moreI can't recommend Mattos Monuments highly enough! From the moment we engaged with them to the completion of our custom monument, the experience was exceptional. We needed a custom design that wasn't part of their standard offering, and they took on the challenge with incredible professionalism and care.
Despite an initial estimate of 7-8 months for completion, Mattos Monuments managed to deliver ahead of schedule. This timely delivery was nothing short of a miracle, especially given the complexity of our request.
Ryan Atwell was fantastic from the very beginning. He was helpful, thoughtful, and truly listened to our needs, ensuring that every detail was perfect. His guidance and support throughout the process made a significant difference.
A special thanks to Ali Vega, who went above and beyond to have the monument installed on my beloved wife's birthday. This act of kindness meant the world to us, and my family is forever grateful for this thoughtful gesture.
The monument itself is a beautiful tribute that perfectly honors my wife’s memory. The craftsmanship and attention to detail are impeccable. Mattos Monuments has provided us with a lasting symbol of love and remembrance that we will cherish forever.
Thank you, Mattos Monuments, for your exceptional service and for making this difficult time a little bit easier with your kindness...
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