The Refined Pup — Local services in Hendersonville

I wouldn’t recommend any de-sheddingg treatments. At least with the individual groomer that I had. If you’re just looking for a bath-haircut-blow dry, they’ve got ya covered. One of the pricier places in town, and you always get what you pay for, right? Well, I was a bit disappointed after picking my gal up from a “De-Shedding “ treatment & getting her outside of the shop-giving her a good pat down:( she was silky soft and smelling like one clean pup, plus they put these adorable holiday bandanas on which are super cute. Unfortunately as my hand went down her head , back, and bottom-it was still picking up/brushing off a bunch of loose hair that they didn’t get. I came here because I saw what a great job another groomer there did with my moms dog daisy (who is the same type of excess shedder)which was a MUCH better job (as far as actually de-shedding) on Daisy then our groomer did on ZOZO. I guess I was just expecting the same results as I had seen done, regardless of groomer within shop, not to mention what I was told on the phone by the owner. These are realistic expectations. Zozo was still shedding, ( from the second we walked out the door) her nails were untrimmed, her facial hair was falling out like they didn’t cover this area (tiny hairs everywhere!) and her ears weren’t touched/cleaned/etc. So I’m pretty sure I just paid for an incredibly high priced bath and blow dry for ZO. On a brighter note: the staff is incredibly friendly, dog trustworthy, and very welcoming. They knocked that one out of the ballpark:) I’ve heard nothing but good things about the groomers, Ashley and Addie.If I we’re to give this place another try I would only see those 2, but I think this experience has disappointed me enough, that it isn’t worth it to try again. Unfortunately, I did not get what I paid for. We Won’t be...

Well, i have always had 5 star experience with the business. She has a very clean shop and has always been very nice to me and my dog. She cuts my dogs hair perfectly, everytime... could not ask for better!!! With that being said, i have been calling to set an appointment for weeks now and can not get a return call and it seems her shop is never open anymore. Actually im worried something is wrong. Never been this way before and i would not be writing all of this except i have no other way to let her know she is wanted so very badly😦!! I hope all is well, we miss you and so does our dog. I hope maybe its just a long vacation or...

I highly recommend this groomer. They seemed to genuinely care about my dog. Their facility is very nice and clean. The best aspect of their facility is the feature that provides safety for the dogs. There is a door that separates the grooming from the entrance, so if a pooch is on the run they can't get out of the main door. This is the first time a groomer listened to how I wanted my dog cut and then actually did it! They are talented groomers that care about dogs. If your dog tends to get stressed at the groomer, you will notice a huge change when you pick them up. My dog was so much calmer and was not...