CPR Cell Phone Repair — Local services in Hermitage

DO NOT GO HERE. Call Pulaski PC!!! If i could give 0 stars I would. This place is a total rip off. They're clearly not doing well financially, and in turn are refusing to honor warranties and charging ridiculous prices with hidden fees/charges. First of all, I brought it my Xbox for a repair knowing what was wrong with it and asking for the HDMI port to be replaced. They overcharged me (200$) when they quoted 80. They even charged us for a "diagnosis fee" when we knew what was wrong and didn't need a diagnosis. We had to pay to get our console back and they know this so they scam. On top of this, after being forced paying the $200 for this, the repair didn't last 17 days. We brought it in for the "warranty" and somehow they "lost"the last repair ticket and tried to ude the date from a previous repair from 3 months ago . So they refused to honor their warranty. The man stated ' if the repair lasted 3 months, that's actually really good.." so apparently had it made it past the 17 days, it wasn't expected to even last for 90 days. DO NOT GIVE THIS BUSINESS YOUR MONEY! There is a nice gentleman in Pulaksi- Pulaski PC. Charges WAY less, more than 50% almost 75% actually and stands by his work. He even fixed CPR's bum work for...

The service was responsive and professional. My phone was fixed on Friday and as of Monday is still working like new. In case anyone is looking into the same problem - I have a google Pixel 4 XL, since the June 2021 security update, a lot of people have been experienceing a "Trouble reading battery meter" notification. I, like most people, ignored it because i was still getting good battery life and the notification was infrequent. Then, suddenly, the phone will only work on the charger, if your lucky, and "spaz out" sometimes when you plug it in and try to turn it on. The fix that was working was to have your battery replaced. CPR took care of that and the technician said that the conection between that battery and the internals of the phone was fraying. He said it took him longer than normal but he made sure it was all cleaned up inside the phone and the new battery was set and connected correctly. No extra charge was added to the agreed upon amount for the battery replacement. I am very greatful for the diligent work and the fact I did not have to get a new phone. I apologize for not remembering his name but, shout out to the technician working on...

Took my phone in three different days to get fixed, kept it all day each time and had different excuses why it wasn’t done. On the third time I was promised he would do it first, I called midday to check on it no answer, went to store and door was locked, returned half hour before close and he said he didn’t get to it because workers didn’t show up. I said had he known this he should have called me to pick up my phone instead of keeping it all day. Unprofessional place where people are just not showing up , can’t communicate with customers. I asked to purchase the back screen and go elsewhere and he said fair enough, then disappeared in the back for 5 minutes. When he handed me back my phone I asked for the part and he then says I can’t sell you parts, I told him he had just said he would and his reason was because I was upset So dealing with lies, people not showing up and no consideration to at least call. I overheard one repair while waiting, they did fix , and he was telling the guy just go home and download iTunes , so even if they fix it you may not walk out with a completely done phone. I called elsewhere, next day and almost half...