Extra Space Storage — Local services in Highland Park

We had an amazing experience with Extra Space Storage in Highland Park. Our family had a storage unit with them for many years and recently had to clear it out. We had a complicated situation involving multiple family members needing access, a single weekend massive clean-out, and needing to have movers access the unit after we all flew out of town. Extra Space Storage was extremely accommodating and helpful through the planning stages and for the weekend we were all there cleaning out the storage unit. They had to coordinate with multiple family members and a separate business and were so kind and patient throughout it all. They had packing supplies on-site which was very helpful so we didn't have to spend more time going to find these at other stores. And they were very flexible with reserving a new, smaller unit when we weren't sure what size we would need and we ended up switching units a couple times over the course of the weekend we were cleaning out the unit. I couldn't believe how incredible their customer support was; they were angels to us during a rough and emotional period. Thank you so much, Kathleen and Tom, for...

Marco Zavala Was Amazing Showing Me The Different Units That Would Fit My Needs.We Found The Perfect Unit. I Love It. It Has Two Entrances To The Unit Witch Is A Drive Up To My Unit. The Unit It's Self Has Two Entrances To It. Witch Is A Huge Plus+. I Love The Box's Marco Recommended With Handles On Both Side Of The Boxes.Makes It Easier To Pack And Stack. I Got 10- Med--10- Lrg Boxes. I Love Extra Space Storage H.P. And Northfield. I Have A Unit There Too. They Have The Best. Employees And Best Security System.Marco:His Excellent And Cudious Services Is Supper Natural. He Goes Way Out To Give You The Best Service Ever. What A Complete Gentleman.Thank You Marco For Really Helping Me Out In These Hard Times I Am Going Through. You Have Fantastic Ways To Helping Me On How To Pack And Stack My Personal Items! I Was Truly Blessed To Have Gotten To Get My Unit From Highland Park And Getting It From You. Marco Zavala Thank You For Making My Day. And For All You Help. I Wish You Marco Barb And Metting Phil Today.I Wish You All A 😂😂😂Happy And Healthy New Year 2020😂😂😂 YOUR THE BEST.👉🙏👈🙏🙏🙏🙏🙏🙏🙏 Martha N...

My husband and I moved to Chicago and within a couple of days, we realized we'd need a storage unit. I looked on SpareFoot and Extra Space Storage in Highland Park had the best prices. I reserved a unit on a Thursday for a move-in on Saturday. I received a phone call on Friday from the manager, confirming my reservation and to ask when I would be arriving on Saturday... When I got there on Saturday, the manager was very friendly. She gave me a tour of the place (it is very clean!) and actually showed me two different unit sizes. I thought this was great because while I reserved a 5x5 unit, I really only needed a 5x3 unit -- which is what I ended up renting. She was very knowledgable and explained everything clearly. I'm so happy I chose Extra Space Storage in...