Walgreens — Local services in Hilton Head Island

Shift Leader Tammy berated several other customers in check out line. I heard her tell them they were doing things wrong and that the customers “messed up” in a harsh tone. Another customer needed help with picking up photos and was berated by Tammy who said “This is ridiculous. You did it wrong it’s not ready yet. I don’t know why she called me up here!” The customer replied telling her something along the lines of “I placed the order 40 minutes ago and an hour and a half ago. I don’t know why she called you up here I just asked to pick up my order.” Then, she said “Okay fine. I’ll see if we have it.” They had his order from the start Tammy made it an issue and was loud enough that the four other people (including myself) waiting in the check out line could hear her berate and embarrass the man—to his credit he stayed extremely calm and patient saying, “I don’t know why you’re arguing with me, I just want to pick up my order.”

However, the one star is for the other worker who was fantastic, kind, and efficient. I think her name tag said Yolanda. She was not present during Tammy’s fit as she was checking on something in the back for...

The girl at the pharmacy hung up on me twice. Refused to answer my questions. When I asked them to transfer my prescriptions over to CVS since I no longer wanted to give them business, it took them over 24 hours. When I called them after the 24 hours to plead them to send the prescription over, they told me it would take A FEW HOURS to fax it over. When I asked to speak to the pharmacist, the young lady put me on hold for 5 minutes then got back on the phone and said the pharmacist is faxing it now then hung up on me. After waiting another 30 mins, CVS still had not received the fax so I had to call my doctor to resend the prescription directly to CVS. This girl not only was rude, but delayed my treatment 36 hours because she simply didn’t want to do her job.

I did not get her name otherwise I would post it here to let her bosses know who she is but I will describe her looks. 5’8”ish African American with long straight pretty hair. About...

I have no idea about the retail store but the pharmacy is the worst I’ve ever seen. The website says it will offer shingles shots by appointment but won’t accept appointments. I called and they said to come in and wait first come first served. I did that today for the THIRD time. I was the only one there and they told me it would be an hour wait. (I know. What’s the definition of insanity? I will never go back although my insurance company says Walgreens is their preferred provider.

It’s not just shots. I stood in a long line (they are also very slow) to pick up a prescription. Only to be told it wasn’t there. That was while there for no-shot #1. At no-shot #2, they were rude and said they aloud be sending it backsides. I never came and picked it up for weeks.

There’s clearly no one in charge and no corporate policy of trying to help their...