New 2 You Discount Appliances — Local services in Holly Hill

I got a washer and dryer set from them less than a month ago, these people are very unprofessional and act like they don’t care about there business. They never answer the phone and we have had multiple issues. Our first set stopped working completely after washing 2 loads of laundry, the 2nd set they broke the knob and came back hours later to replace it with a knob that doesn’t even go to this unit. We’ve had issues with the laundry detergent not dispensing into the clothes and we’ve let them know several time and they came out and “cleaned the lines” but that didn’t do nothing as the laundry detergent just stayed in the dispensing spot. They came out again and were very disrespectful. Proceeds to say over and over that he “swears to god we piss him off” at the fact HIS washer machine he sold us wasn’t working. Told us that it’s supposed to be like this as the laundry detergent “recycles itself” (never heard of that). Conclusion to all this, these people are very disrespectful and don’t know how to run a business. We will never use them nor will recommend them to anyone. If we have any more issues with this unit we WILL HE USING...

Had Bruce come out for a washer repair Monday May 3rd, said he would return Tuesday May 4th to finish repair. He no called, no showed Tuesday & Wednesday. Called and left voicemail Wednesday night to see when he was scheduled to finish the repair and received no call back. Thursday May 6th at 3:16pm called again on a different number and they answered. Clearly the woman was taken by surprise as every answer was UM. After a lot of UMs from the woman said I'll call him and see what time he can come out. Got a call back from her 15 minutes later stating he will be there that same day after 5pm to finish the repair. Once again no call, no show. Here we are one week later and still nothing from this company. Absolutely DO NOT recommend doing business with this company as they will start a repair and make promises to come back and finish the job and will not follow through. They could've at least had the decency to call to either reschedule or say they were not interested in...

This place was a great place back in the day to get your appliances for cheap. Now I won’t buy from them again. They sold us 2 not working machines, and the last time picking up acted as if we were lying about them being broken. Mind you we already sent them 2 of our OWN machines which they didn’t tell us once oh they still worked (they “fixed” both). My husband and I are not liars and we eventually got so tired of it that we went and bought brand new. On top of that, they didn’t even count the cost as washed. They still charged a delivery fee. We’ve spent too much money there to do it again. I won’t even go back and get our laundry that was left in the dryer that they “forgot” to bring. My dad used them since I was little. This is very...