Used to love this place. Convenient, nice people, but bad customer service makes me sour. Especially when it costs me money. Purchased wood pellets on an old program they used to have where they stored them for you. Told me they could stay there "forever". Went to the Hopatcong store to pickup the last of them and was told there was new storage fee that I was charged and since they failed to record my number they couldn't contact me to tell me and used the balance of the pellets to pay it. So, "Sorry, you no longer have any product here." The girl didn't even offer to take my number to have management call me about taking $70 from me because of poor record keeping. She also told me it was there for 3 years as if I took too long on "forever" to claim them. So much for supporting this local business. I usually use the Landing store, Home Depot is just a short drive down...
Read moreThis has been the trusted hardware store over the years. It's gone through quite a few renovations over the past few decades and still has what you need when you are fixing that electrical outlet, or when you need a new spray nozzle for your hose. It's the place to go if you need 1 & 1/2-inch wood screws - when all you have is 1/2-inch nails. You come here if the Drano is not doing the job and you need a snake for the sink. In the fall, you'll get your metal rakes here to clear the fallen maple leaves in the yard (I prefer the plastic ones). If you are skateboarding behind the Walgreens (formerly Rite Aid), you can easily pick up new nuts or a wrench to secure your wheels to the trucks for a smoother ride. This hardware store has what you need to keep that garden healthy; from shovels, soil, and various garden tools. Last but not least...
Read moreStaff is so helpful. Has everything you need and saves a trip to the big box places if you need an item or two for your house, projects etc. Love this place. They got propane for grills too! I'm a home improvement dope and the satff is always so helpful. They'll ask what I'm doing and suggest a better alternative if they...
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