King Vape & Tobacco — Local services in Hopewell Township

So I bought a vape for 17.99 I hit it at the store like I usually do it worked I walked out later like 20 minutes later it died so I tried to charge it nothing switched the charger switched the plug everything nothing worked the I looked and the charger had a crack in it and mind you at this point I got it like 40 minutes ago and they were closed already so I had to wait and they usually are nice to me so I thought nothing about it but I go in tell him it was broken he doesn’t understand my English well I guess cuz instead of me asking for a replacement he says he’ll give me a new one for 14.99 😂😂😂 I’ll never spend my money there again I’ll drive 30 minutes and it’s sad cuz I’ve spend a good bit of money there so kinda sucks they dont believe me I guess if I bought the normal one I buy where it tells the juice lvl it would be at 98% but I guess you’ll lose a customer over 18 bucks. Also, let me add I know people are weird and liars if he was like I'll exchange it for 5 bucks bc I was sold a broken vape I would have been fine with that but I this...

My experience with King Vape and Tobacco in Beaver County has been unfortunately inconsistent. While the store has the potential to be a fantastic place to shop, several factors significantly impact its customer experience.

One of the most pressing issues is the store's unreliable operating hours. On numerous occasions, I've found the store closed well past its posted opening time, leading to wasted trips and frustration. This makes it difficult to rely on the store for purchases.

The customer service I've received has been subpar. Staff members have often appeared disinterested and unhelpful, creating an unwelcoming atmosphere. While I understand that occasional off days can occur, this has been a recurring pattern.

With improvements in operational reliability and customer service, King Vape and Tobacco could become a much more positive experience for its customers. I hope management addresses these issues to ensure a more consistent...

I recently visited this tobacco shop and was thoroughly impressed with the wide selection of products they offer. The staff was extremely knowledgeable and helpful in guiding me through their extensive collection of vapes, cigars, and smoking...