Heretick Feed & Seed Co — Local services in Hopewell

Do not use this place!! I was referred under a warranty company for my pressure washer and the store indicated the repair would be covered under my warranty. They did not call me to tell me that they found out it was not covered under warranty and then proceeded to charge me over $80 for the repair. They never called to tell me that I would be charged and when I came to the store I was told that in order to get my $250 power washer back I need to pay them $80 on the spot. Tim said It is their policy to only notify a customer if the amount exceeds 50% of the equipment however this is not written anywhere and Tim says “ Its a long standing policy of ours”. Tim then stated its the “policy” thats been in place since they opened in 1940. I informed him it was now 2021 and they should inform the customer if not in writing then at least by phone to expect a bill. Tim did not feel 80 dollars was a big deal and stood with his arms crossed over his chest stating pay the bill or you dont get the machine. I will find out via my lawyer if this is acceptable practice legally but i will say morally it is not. I encourage everyone not to have any machine fixed here, they will con you and say it is covered under a warranty and then bill you with no follow up. Good thing i have everything on video for the lawyers to review. If i could give them a negative number i would, they dont even deserve a 1. Tim said only 2 customers a year would complain about this so called “ policy” so he felt that was not a bad percentage. Unbelievable, i cant believe people are just handing over money to this place. Extremely poor tactics and...

Brought a chainsaw in for service. After picking up noticed that the oiler was not oiling the bar and chain. Took it back at which point they said they adjusted it. It still was not oiling chain. Took bar and chain off and saw no oil coming out of oil line. Took clutch off and noticed oil pump leaking oil all over shaft, bearing, and clutch. Oil pump was not functioning and leaking oil and not pumping oil through line. Hopewell Feed and Seed said they test the oiler which is a complete lie bc oil pump was not operational. Replaced oiler pump myself and now chainsaw...

I went in window shopping , and i was amazed at how much they carried for being a small town store. I had several come up and ask if they could help me . I asked questions about the peeps they had in stock and the salesperson was knowledgeable , pointed me to what i would need to start off and even thou they were all females they still showed me how to sex them , how to handle , and even how to pick the correct peeps for me on their temperament. I felt i could really trust their word and so far i have very happy...