FINE WINE & GOOD SPIRITS — Local services in Horsham Township

While the inventory, location, and cleanliness of this location are on-point, the staff continues to leave me unimpressed and reluctant to patronize the store. I've purchased items from this location at least 4-5 times in the last several months. Each time, I leave more and more unimpressed by the staff. As a former retail employee... I get it. Shifts are long and people are trying. But when the same clerk refuses to greet or thank me, talks AT me instead of to me, and hastily bags my items to the point that I am concerned with breakage, I can only excuse so much.

Ladies, it doesn't take much treat your customers decently. Unless someone is acting inappropriately or being rude, there's no reason for you to make your customers feel like they're a nuisance with your lack of eye contact and eye rolling. Until that changes, I'll be taking my...

Don’t go there if your black, they cannot stand African Americans in this store. The worst service I ever endured. I spoke to the cashier and no greeting in return. Her cashier number is 00765440. Completely rude and I said thank you, no your welcome in return just an annoyed next. Customer service is everything and this is not the first issue I had with the same red haired employee. I will continue to complain until there is a customer service class held for that individual she is totally...

Just gave me an attitude because they closed the register for the night before they checked to see of if anyone was in the store. So rude I just left the bottle of wine I was going to purchase and just left the store instead. I understand everyone wants to get home, but be smart enough to make an announcement and check the store. I think I made it to my car with NO purchase by 9:02pm......