Smokes tobacco #35 — Local services in Hot Springs

Just went through there today. The owner’s husband was outside mowing. (I asked the cashier who he was). He wasn’t smart enough to stop mowing even though there was a line full of vehicles. He was blowing dirt and rocks onto every car. On my car in particular, the lawnmower threw several rocks. One huge one hit right beside my window (which was down because he had just gotten to my area and I was in the process of rolling it up). Had I been less than one inch further up he would have hit me in the face. He knows he did it, he saw me jump. But he yelled sorry and kept mowing. Several more rocks hit my door, but they were little. I kept hearing the tap tap tap of all the rocks hitting. Why would he keep mowing KNOWING he was hitting cars with rocks? It’s such a little, rocky yard stopping between customers shouldn’t be an issue.

Owner: if you see this, get your husband in line. Someone else would be suing you for damages. And had he hit me in the face, I...

You should not let new employees ruin your business! I was a twice a week customer who will now got out of my way to get cigarettes because of a rude employee and owner! I DID NOT CUSS THAT GIRL. I told her she was rude. I asked her if it was on your end and she said no that it was my card and when I asked if she could call the owner she told me “she is going to tell you the same thing” I purchase 2 cartons a week! That is $160 a week so if you don’t want it I am sure another store will.

That employee did not want to work is what I got out of it

I never said a cuss word to her you should rewatch the tape

I wish I could talk to you because I promise I never used any colorful language. I asked if it was the internet and I would have been happy to wait but I was told there was nothing else that could be done that it was my card that...

Went through the drive thru on a Sunday almost two years ago and had the employee (who drove an orange car) open the window and say, "honey, we don't open until noon" in a snarky tone. She then slammed the window. As I drove away I looked at my clock and it was 11:59. I complained and nothing was done about it. Haven't been there or to any of there other locations since. I drive to Oklahoma before...