Antiques and More — Local services in Houston

I have been a regular customer of Antiques & More of Houston for years. I didn't come in often, but when I did, I generally spent from $100 to to $500. I will not spend a single penny due to the arrogance and laziness of the probable owner Hollis. I told her that I could not spend more than $50 today as I was in the middle of a remodel of my house and there's a waiting my social security check the next Wednesday.

I went about gathering up items from a number of booths with her permission. Of course she was lazily lolling with one of her regular customers--evidently a friend since they were on a first name basis.I collected a number of things and we agreed upon prices. Of course she bitterly complained that I was causing her too much trouble for her to give me that normal discount in spite of the fact that I was buying multiple items from several vendors each totalling more than the $50 aggregate total required to trigger the 10 percent discount that barely covers the taxes. When I reiterated I only had $50 to spend today, Hollis became irritated and reminded me that I was wastingnher valuable time. I asked if she would write down where the items came from she became more irritated, refusing to honor my simple request.write down where the items came from. She laughingly said, "I would just have to go shopping again." I assured her I would never come backbto her God-forsaken store and walked out. She didn't even say goodbye.

If she were my employee I would have fired her on the spot.

I recommend not going to her store. I pity the vendors who lost over $1,000 because of her laziness and arrogant condescension.

Hollis can kiss my foot and I don't mean my foot. Worthless is hardly an adequate description for her. I'm going to do my best to ensure that the multiplicity of decorators who I have responsibility for will not buy one single item from her or be guaranteed to lose my business. Thus, her attitude likely cost her store and consignees I'm excess of $100,000. I sure hope so anyway.

The following is in respond to Hollis' drivel about my description being "mostly incorrect."

Not only did I state that I had only $50 to spend yesterday at the very beginning of my nearly one hour attempt to shop at her store, I repeated that statement directly to her several times as I chose items that I would purchase on Wednesday of next week n when my Social Security payment is deposited in my account. She was relatively polite during the conversation except in pointing out that I was "wasting her time" by asking for discounts on small items. She did, however admit that she would extend the discount if the total cost of the items for each specific vendor. I assume that the practice of the mall is to increase the amount of the total sale for each vendor so that 1) the vendor would sell more--an obvious goal of having the items available to sell in the first place, and 2) that the Mall's commission would also be increased if I purchased more. Obviously, she must not receive a personal commission or she would have made more of an effort to sell. Instead, she was apparently more concerned about not being "inconvenienced" by my asking her to honor the $50 threshold that she, herself, offered. I certainly didn't offer the discount to myself. She did and I understood the practice of the Mall correctly as suggested by the first employee she instructed to help me as I meandered through the store. This employee was a woman who was a little younger than me (retirement age) who was extremely polite, genuinely helpful, and extremely competent and thoughtful. She took time to explain the virtues of each vendor (none of whom was actually present) and never saying a negative word about a single one of them. In short, she was happy to help me choose carefully, always explaining when a specific vendor offered an "extra" discount in the event of multiple item purchases. In fact, she explained that the vendor who was selling the spectacular "pre-ivory ban" Chinese carvings and scrimshaw that I carefully selected with...

Re: The post of Ron S. I am prefacing this posting, by stating that Antiques and More, is highly regarded, as a lovely shop, dedicated to quality and caring, customer, centered service. The very amiable owners (Hollis and Jeff), and delightful dealers are known for their warm and friendly regard for serving customers. Today ,while working in the shop, I (Sherry), initially, had helped Ron, in making several, of multiple "considerations" of items, for purchase, which were gladly taken up-front. I was not in the shop when the final transactions were to be determined, and it is disappointing to read that such an undeserved, scathing review, would be made regading this exceptional shop. Today we gave, much attentive care towards helping Ron, in his search for a plethora of "treasures". Asking for numerous items, to be held longer than 24 hours, has a negative effect in multiple regards. We do offer lay-a-way, so that customers can conveniently, secure their items timely and safely. We welcome all customers with the same, sincere pleasure of serving you, with heartfelt...

Was in the store a week ago me and my husband are antiques lovers! We were followed around the store by the lady with the black glasses 👓! She pretended to be helping us but she followed everywhere we went! She act as though we were going to steal something! No one else was followed… eventually we left the store! I wanted to purchase the chess ♟️ set my husband liked however I don’t find it useful to to use my money in a store that wants to treat us like we are thieves! On the door there was a picture of someone they had suspected of stealing! Very unprofessional and they are supposed to be so Bougie! Never again! We will spend our money where we are treated as guests and customers! I do believe it was because we were a black couple! We were visiting from Indianapolis Indiana where we often go to Antique Stores! We also went to the one over on I 10 we were treated as customers and we bought lots of...