I needed 5 cake forms (dummies) last weekend (asap), I called and not only did Fiesta Baking Supplies have them, they were more than half the cost of Hobby Lobby! I was VERY pleasantly surprised when she told me the price! :-) The lady who helped was named Frances and she told me I could pay online with a cc or pay when I got there (I was coming from Galveston County). Frances was so friendly and very helpful. Thank you for that because good customer service is a rare thing these days and when I experience it... it's greatly appreciated. Another bonus.. it's on the south side of town, so I don't have to drive to the other side of Houston. Thank you for saving me when I was in a bind, Frances! Darla Kay ~ PS - The shop is like eye-candy... very bright colors and VERY organized! :-) I have already recommend your shop to my...
Read moreSuper helpful when I went into the store. Super helpful when I registered for one of their classes. I missed the original cut off date to register for the Thanksgiving cookie class but Francis helped to get me into the class. Good customer service is so hard to come by. I love when people go out of their way to help. I will follow up with a review of the class.
FOLLOW UP: The cookie class was fun. I learned a lot about working with royal icing. Looking forward to...
Read moreEvery time I go in this cute little locally owned business I never have the time to be able to look around but one day I will! I know for certain that every time I’ve gone in here I am met with nothing but kindness and plenty of helpfulness as well. It’s so nice to have such good customer service and to have people willing to help with your questions you have. Thank you for all of your help and guidance every time I come in! Can’t wait to hopefully take a decorating...
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