Food Town — Local services in Houston

Paid 2.77 for 1/2 milk rip-off

I have been in neighborhood for 30 years. My son as a 14 year old worked there when it was another Branded store, so I have a bit of loyalty to the location.

Its a neighborhood store so the prices are about 20 to 25% more on most things. BUT, they run specials which are competitive to Walmart or Krogers. You gotta shop the specials. The store rep asked for examples on my post, so: e.g. I can get single serve frozen dinner for 87 cents to a $1 at other stores, here they are 1.29 most days; most sundries like foggers are $9 something; I can get them at Walmart for $8 or less. Bag of lettuce mix is 94 cents to a $1 nearby, here it is over $1.39 most days. Cream soda are 1.79 today, I can get at Walmart for 99 most days or less; I can go on but like I said shop the specials. A bag of frozen strawberries were $2.89 today, I can get them for $1.89 at Aldi or Walmart. Enough example for the store rep?

I only go here in emergencies or if I am already at the dollar store next door.

They have arranged many items and sections for the Hispanic demographics, but the same parking lot and across the street has specialized store at higher prices where more hispanics shop anyway

The meat department is good and prices are good. Lower choices on seafood. The frozen treat department is kinda ok but prices are higher.

I understand the demographic and marketing, but I think they have it a bit wrong. The store at Beechnut close to 59 has security guards and the one near the Sam Houston tollway and Bissonnet requires guards and is almost empty while the nearby Walmart is always full. Not a pleasant experience for me as I and many of the nearby Chinatown residents dont not fit the demographic Foodtown is going for there. Nearby H.E.B. is always full even with higher prices than Walmart.

Note to Foodtown marketing: Please understand I am writing a book on marketing and was a VP for Marketing at a large software company. While the industries are different, no one in marketing understands diminishing point of return by segmentation along racial and cultural lines. If the gurus of marketing really looked at what the returns are for their marketing campaigns, they will find shocking answers. Especially true for low margin industries. Look at Whole Foods, they are slowly losing ground for hitting the high-end yuppies.

Aldi has the right formula, Stock no frill and highly competitive pricing. They don't cater to any demographics except maybe frugal shoppers. Target is doing better to compete with Walmart because they too lost their cultural biases.

We are all equal and matter. Lose the racial and cultural biases in marketing. NY based marketing focus on cultural biases forces me to never shop or do business with any company that follows the trends. Sorry, I am being a squirrel, but I did not like the reply posted about how I felt about the higher prices. It shows lack of understanding and respect by the company!

Most employees are pleasant. Ms. Doris was great today.

Most customers are civil. I just wish the Africans (freshly here, are often rude and obnoxious drivers), learn some manners. It has nothing to do with Foodtown, but it does drive away many of the people from the neighborhood who have transportation and choices.

The store needs to wipe the carts and clean up parking lot; put more hand...

I want to foodtown today a my total was $200.00 and something I had to put my own food in my own basket the cashier did not help me put my food in the basket at all she move on to another customer and had they bag in they hand at this time she could not move on with the next person all the way because I had so much of food on the countertop She just keep looking at me putting my food in the basket like I was holding up her line I have stop putting my food in the basket and just left my food and everything I buy there and just walked away and wanted to customer Service for a refund the general manager offer me stuff for free I refused it I just wanted my money back on my card and he keep on saying I am very sorry for this please I get something for free I said no and got my money back on my card and home I go this is the second time this happened and I use to work for foodtown but not this one never...

More than one year I gave them 5 star but today have really bad worker in money gram system work over there she is nervous and she have bad attitude and she is new ..I know the old workers they are 2 girls they are so good and respect 2 girls but the new girl really it's not good the date is 10/17/2021 7.30 pm .... What I wrote up it was yesterday....but today I was there and I meet the cc manager she name is Lissett Guillen and I explained what happened yesterday with me really she helped me and she is so kind really.... today I'm so happy when she helped me ....congratulations food Town administration have cc manager like Lissett Guillen.....thank you so much Lissett Guillen my regards to you and your ...