Panacea Massage & Med Spa — Local services in Houston

I had an appointment for a prenatal massage scheduled for today at 1130. I arrived 15 minutes early because I have not been to this spa before and I assumed there would be paperwork. As I pulled up to the spa I received a phone call stating that the female massage therapist that I had agreed to see who specialized in prenatal massage had rescheduled with someone who had asked for her specifically and that I had been rescheduled with a male. They hoped that that was ok. I do not feel comfortable with having a male masseuse. She said ok well the best that she could do is to have me reschedule with someone who would be there at 12, 45 minutes later. I said ok and waited for 45 minutes. At 1155 I was told that the new female masseuse did not feel well and that they would need to reschedule me. At that point I left. After leaving I got a call from the manager stating that they "Always put men with women and women with men". I let her know that I had asked when scheduling my appointment who my masseuse would be and if they specialized in prenatal massage and that WHEN I heard that they were female and did specialize I agreed to the massage. I did not think that I needed to specify that IF they wanted to schedule my massage 15 minutes before it was supposed to start that I needed to specifically state that the massage needed to be with a female. I did not think they would reschedule my appointment 15 minutes before it was supposed to start simply because someone called at the last minute and requested my already scheduled massage therapist. I also did not think that I would need to wait 45 minutes for my next massage just so that that could be cancelled and told to wait another 35 minutes so that maybe someone would give me a massage. What a...

Review from 2015: I don't know where to start. The receptionist was nice, professional, and great assisting and doing her job. But Im not sure if I came out the same way I came in. I felt just okay. Apparently, I have no knots in my back because I'm 23. My legs were overheated at one point where I started sweating and fanning my legs by kicking up the sheets. The massage was good? Idk. It was my first professional massage. I have nothing to compare it to.

The masseuse rolled her eyes when I walked in, not sure why. Because I'm young? Dressed up to go somewhere (dinner after)? I felt like once she knew I was in the service industry, she started overselling a lot to the point where it got annoying. She was nice when we talked, and I understand the company is new and so is she, but it wasn't enjoyable or as relaxing as I thought it would be. I'd love to try veteran masseuses or another place one day. She worked on me the ENTIRE TIME, which I absolutely loved, and never took a break. She worked on my back for a while, butt, then legs, shoulders, arms, hands, stretched me, and the a niiiice foot rub. Needless to say, she covered all the bases. She says she's a really great massage therapist. And she seems very skilled, So don't fire her. But it was awkward to tip her when she was in the receptionist's area, I felt like that was unprofessional. It would've been the same ($15) tip, but I didn't think she needed to stand there while I decided what to tip her. Maybe talk to staff about that. All in all, I'm not sure if I'll need a massage or if...

It was my first time to be there and last time also. chose this place according to the reviews which was mostly good. But reality was totally different... bedsheets were dark brown which is not an appropriate color for massage center, it was not trustable if they were clean or not I didn’t feel comfortable, the oil that they use seems not the oil massage, it has texture of baby oil!! and the oil that she used at the end of the massage smells like burned oil! I chose trigger point massage but my therapist was just played on my body with her palms, I asked her five times to use more pressure, but she didn’t care, I didn’t chose a soft massage, but it was as soft as Swedish massage and I charged for $79. I could not explain my issues to my therapist because she didn’t understand English, It was bad experience, the front table lady also didn’t have enough information to help me for choosing my massage, I wasn’t there for fun, I really had a tired, full of spasm muscles and body but therapist made it worst ... l just surprised where those reviews came from, do not waist your money an...