I visited the Chimney Rock location two days ago because they do not sell bread at their closest outlet to me, on Washington Avenue. (I find that strange, but that's another story). I bought a large white loaf, cookies, a cinnamon roll, and gingerbread men. The lady working the register was real nice. However, when I got the products home I couldn't believe how light the bread was. I soon discovered the reason. It was as dry as the Sahara. I cut slices off. The crust just crumbled away and the core was like a Mr. Clean bar. Tried the gingerbread cookies. Likewise, dry and stale. I went to the store mid-morning when fresh items should have been available. However, although I cannot prove it, I'm pretty sure I was sold leftover stock from the previous day. Will not be returning. My yard squirrels and birds got to enjoy the bread. Waste of time and money. Basic tenet of a baking business:...
Read moreI didn’t see prices on any item in the store, which absolutely infuriates me. If a business isn’t up front of what they are charging (especially when they offer a variety of products), then I have no interest in making a purchase. Businesses do this to “trap” potential customers by only revealing the price of a product after a customer has expressed interest in it. Customers feel “trapped” when this happens because they feel like they are being rude if they try to back out of a purchase after learning what a product costs, thus increasing sales.
Sorry for the essay, but I absolutely despise business that are not up front with their pricing.
Edit 9/23/25: Went today. STILL no prices on any items even though the reply to my original review said that it...
Read moreWe were super excited to know a Three Brother's Bakery opened nearby us. We always loved their pastries. The people at this location are super nice every time we've visited and the drinks, in particular, are excellent. I don't understand why people keep complaining about the sourdough bread and ONLY because of the sourdough bread, but I try to get something different every time, and it's all been delicious. (If the only complaint is about one item, I don't think 1 or 2 stars is a reasonable review if everything else, especially customer service, is excellent. I also know these reviews impact many businesses, so hope that the proper recognition goes where...
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