SERJobs — Local services in Houston

If i could give them 0 stars I would, I strongly advise against using the services of SERJobs. This is the most unprofessional company I have ever worked with. A staggering 88% of the career coaches fail to do their jobs effectively, often requiring you to bypass them entirely to get any assistance. You will be waiting for weeks for a simple response unless you go directly to higher-ups. This includes Jasmine, Daisy, Brisa, and many others, except for Demetrius, Amelia, Eloy, Sharonda, and Coach Mack. The few competent employees are overworked and often end up quitting due to the heavy workload.

The navigator, Veronica, rarely performs her duties properly. Her job is to guide people to career coaches and services, but she frequently turns people away for trivial reasons, such as being five minutes late to orientation. She directs the front desk to refuse entry and tells people to wait weeks for another appointment. Veronica’s snobby attitude only adds to the frustration. Previous navigators have quit due to job stress, leaving clients no choice but to deal with Veronica or her subordinate, Eunice.

Management is equally problematic. Chris, Tara, Nekia, and Sheroo offer little to no help. During an event, Chris made students who were at the front of the line for food move to the back so that staff could eat first, despite the students waiting in the heat. When students refused, Chris sent a company-wide email banning the practice. Tara, the head of HR, makes empty promises about employment and then ghosts you or gives you the runaround when you follow up.

No one ever answers the phone when you call, adding to the frustration. People often travel from various parts of the city, either by bus or driving long distances, only to make blank trips because they can’t get what they came for or couldn’t get ahold of someone on the phone. You can expect to get the runaround 90% of the time when you’re trying to inquire about getting your support services (gas cards, bus cards, or gift cards). No one ever has an answer and always tries to place the blame on someone else rather than trying to remedy the situations or problems. Overall, this company is a nightmare. SERJobs is a waste of time and energy. I encourage you to look elsewhere for your career...

I definitely wouldn’t tell anyone not to go here and get there own experience with at this place but mines was very underwhelming. I took the HVAC class witch is not very long at all only a few weeks and every Friday ur rushed to test on a subject that you literally just ran through Mr Jose the instructor is very knowledgeable but the curriculum of the course needs to be completely changed these people don’t know anything about teaching HVAC. For anyone thinking about attending this place definitely consider going somewhere else. After i completed the course I was supposed to be hired with cook mechanical they took so long to hire me I started looking somewhere else, but after they hired me, I worked for at least two months and they let me go saying that I had a little experience when they knew damn well I had just graduated school now I’m sitting here and I’ve been out of a job since, going on almost 5 1/2 months SER Jobs hasn’t contacted me to try to resolve anything and I did let them know. This place was a...

The first coach I had was nice, he put the effort into doing his job and answering my questions. Unfortunately, after he left, I was given some coach who cared more about getting things done fast and in a hurry instead of actually doing things correctly. They never answer the phones so I had to go into the office on Telephone Rd. one afternoon and the front desk lady was just as uncaring and rude as so many others I've had to talk to there. It would be nice if they actually took the time to hire people who can actually do their job professionally. The job fairs are not as exciting as I thought they would be. The companies that show up don't seem to enthusiastic to be there and aren't very interactive. You walk along and just choose who you want to speak to while they just stand or sit there not really trying to get you to come over. I waited to speak to a man and woman at a table for a bank that I never heard of before. They weren't very informative or happy to even have people come up and take interest...