The Pink Swan Shop — Local services in Houston

I bought a “forever” necklace from here 3 weeks ago with a “j” charm which totaled to $155. The charm fell off within 10 days of my purchase. I drove an hour away to go back to The Pink Swan Shop to see if they could replace the charm. I assumed that since it is known as a “forever” jewelry place they would replace the charm for free or at least half off especially after only 10 days of wear. Their solution was 10% off of my next charm which they didn’t even have in stock. The associates were very friendly and wanted to be helpful, however this is not something I would expect from a “forever” jewelry store. I will not be returning and please be away to future customers that “forever” may only...

I recently got a permanent bracelet from the pink swan shop and I couldn't be happier with my experience. From the moment I walked in, the staff made me feel welcome and comfortable. They took the time to explain the process and answered all my questions with patience and expertise.

The selection of bracelet designs was stunning, and I found the perfect one that matches my style. The actual process of getting the bracelet was quick and painless. The craftsmanship is top-notch. highly...

Me and my friends (5 of us in total) had our bracelets break off within a month. They were too thin and for $90 we should’ve just gone to James Avery. It was honestly such a bad decision going to pink swan!

In response to your reply @pinkswan

We support small businesses when they’re worth it with out a problem! We all went at seperate times to pay and get them fixed. The bracelets are too dainty, mine broke off again. We’ll go support James avery, they never disappoint. Have...