Rent-A-Center — Local services in Humboldt

I don’t even give them one star but had to in order to make this post... how do I began..? First... I had trouble at first making my payments so every now and then I’d come home to a lovely Lil door hanger on my door reminding of my payment (that happened SEVERAL times) but then I got a better job and had my payments scheduled in line with my paydays so it was insured to be paid... well I don’t check my bank statements because I know what’s due when and how much I have after bills on a bi- weekly schedule... I leave enough money for bills on my account and withdraw the rest to ensure I don’t cut into bill money... so anyways I had a letter mailed to me from their lawyer about my account... that letter got mixed in with my neighbors mail and they didn’t bring it to me until 9/14/20... mail is post marked 9/3/20... my sister (who is a reference on my application get a call that they are having me arrested for theft... now mins you I’ve had no cute lil dood hangers left on my door and none of my references have heard from them... BUT THEY CAME TO MY HOUSE... so they say?!? They claim my house was empty and no one lived there... ALSO claimed that the card I used to clear all this up was expired and that was the reason my auto pay was canceled! so I’m letting them have their products back.... just so you know they will pick up their stuff from the house they claim was empty and that I no longer live in... I’ll be taking ALL MY BUSINESS ESLE WHERE AND ILL BE SPREADING THE WORD!!...

Honestly wouldn’t even give this place a star. The only thing good about this place is the store managers length of employment. My grandmother rented a refrigerator and it went out after a few weeks of having the merchandise. So Lucas was nice enough to honor the warranty which took almost 4 months to get back. We understand how long it takes sometimes for repairs, we ended up getting it back but it went out again.. he ended up charging off a refrigerator from his store and took a “$500” hit. But disclaimed that this refrigerator he was going to give my grandmother had apparently came from her house when he gave her a rental until hers was fixed . Which is a ball faced lie. The refrigerator he gave us all three times had roaches in them. You don’t have to be “nasty” to get roaches Lucas told us. Our home has NEVER had any type of bugs occasionally a spider will come through the front door. This house is very well taken care of. And for a “store manager” to lie and take advantage of an elderly woman and clam these bugs came from her house is extremely Unprofessional . Simply take responsibility that your products and building are not clean and sanitary. We will be...

This review may get deleted but I need to say my peace. Purchasing anything from this location is by far the worst sort of investment you could possibly make. I understand sometimes the staff has to be tough but they don't have to be uncaring in process as well. They are all con artists. Do not let them talk you into any extra insurance. If anything breaks or even if they issue you faulty equipment, they will claim you are the reason why and deny any claim otherwise or contrary to the narrative they have already established. Please heed my advice and steer clear of this scam of a business if at...