Walgreens — Local services in Hutchinson

Rude staff. Went in for two things because I don't shop here often. One of the things was placed in the wrong area so the price that I thought it was was incorrect. I told the cashier who called over the manager. I told the manager of the price on the register was accurate I didn't want the item anymore but I would show her where it was placed so if it was placed incorrectly it couls be changed. She walked with me to the area and pointed that it was the incorrect item like I was arguing and she continued to talk down to me saying that it wasn't the right price and I "wasn't going to get it for that" I replied that I already had the cashier void the transaction because I didnt want that item since it was in the wrong spot and wasn't going to pay that price. I had another item but told the cashier I'd be happy to put it back but I wasn't going to purchase that item either. Wasn't going to give money to a business with managers that act like this. Worst customer service I have ever experienced in a retail store. I won't be shopping here...

I've used Walgreens pharmacy for 10 years with minimal issues. Over the weekend, it was brough to my attention that prescriptions weren't being ran through my insurance correctly. I spoke to someone in the pharmacy by phone who insisted that I only had one insurance and was quite rude. I went to the pharmacy yesterday to straighten things out. Come to find out, my secondary insurance WAS on file, they just weren't using it. The tech fixed it, but not once did anyone ever apologize or offer me information on how to get refunded the overpayments from at least the last year. Walgreens has lost a customer, I am switching pharmacies based on the lack of customer service. They obviously don't care about...

Scheduled an immunization appointment for my child days in advance for a Saturday afternoon, rather than having to miss work to go to our regular Dr. Received multiple reminder emails, including day of. Arrived for the appointment and... There is no pharmacist on staff on weekends, and hasn't been for several months, so of course no immunizations. 1) I'm sure their available appointment hours can be updated to reflect this, preventing the issue in the first place, or 2) surely someone in the pharmacy gets notified of pending appointments and could have called to reschedule and explain.

Really, an unexusable poor customer service experience. No wonder no one recommends...