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Koi Ramen&sushi — Restaurant in Hutchinson

Name
Koi Ramen&sushi
Description
Nearby attractions
Nearby restaurants
Carlos O'Kelly's - Hutchinson
909 E 30th Ave, Hutchinson, KS 67502
Ken's Pizza
901 E 30th Ave, Hutchinson, KS 67502
Spangles
1107 E 30th Ave, Hutchinson, KS 67502
Los Mariachis Taqueria Food truck
1035 E 30th Ave, Hutchinson, KS 67502
Pizza Hut
930 E 30th Ave, Hutchinson, KS 67502
Arby's
910 E 30th Ave, Hutchinson, KS 67501
Jimmy John's
900 E 30th Ave ste b, Hutchinson, KS 67502
Playa Azul
701 E 30th Ave, Hutchinson, KS 67502
Taco Bell
1203 E 30th Ave, Hutchinson, KS 67502
Hutch Shaved Ice
1111 E 30th Ave, Hutchinson, KS 67502
Nearby local services
Atwoods
1320 E 30th Ave, Hutchinson, KS 67502
TimeSaver Home Services
3028 N Lorraine St, Hutchinson, KS 67502
The Alley Hutchinson
1221 E 23rd Ave, Hutchinson, KS 67502
AT&T Store
1435 E 30th Ave, Hutchinson, KS 67502
Nex-Tech Wireless
1441 E 30th Ave ste e, Hutchinson, KS 67502
Walgreens
510 E 30th Ave, Hutchinson, KS 67502
Nearby hotels
Related posts
Keywords
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Koi Ramen&sushi things to do, attractions, restaurants, events info and trip planning
Koi Ramen&sushi
United StatesKansasHutchinsonKoi Ramen&sushi

Basic Info

Koi Ramen&sushi

925 E 30th Ave, Hutchinson, KS 67502
4.5(205)$$$$
Closed
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Ratings & Description

Info

attractions: , restaurants: Carlos O'Kelly's - Hutchinson, Ken's Pizza, Spangles, Los Mariachis Taqueria Food truck, Pizza Hut, Arby's, Jimmy John's, Playa Azul, Taco Bell, Hutch Shaved Ice, local businesses: Atwoods, TimeSaver Home Services, The Alley Hutchinson, AT&T Store, Nex-Tech Wireless, Walgreens
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Phone
(620) 500-7171
Website
koiramensushiks.com
Open hoursSee all hours
Wed11 AM - 9 PMClosed

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Featured dishes

View full menu
dish
Masago
dish
White Tuna
dish
Ebi Shrimp
dish
Matcha Cheese Cake
dish
New York Cheese Cake
dish
Mochi Ice Cream
dish
Thai Milk Tea
dish
Milk Green Tea
dish
Black Sugar Milk Tea
dish
Taro Milk Tea
dish
Passion Fruit Green Tea
dish
Koi Milk Tea
dish
Strawberry Black Tea
dish
Mango Black Tea
dish
Crab Rangoon
dish
Shrimp Tempura App
dish
Gyoza
dish
Fried Calamari Ring
dish
Edamame
dish
Vegetable Tempura
dish
Sesame Balls
dish
Chicken Karaage
dish
Rock Shrimp
dish
Stuffed Jalapeño
dish
Miso Soup
dish
Spring Veggie Roll
dish
Takoyaki Octopus
dish
Steamed Pork Shumai
dish
Golden Spider Bun
dish
Kobe Beef Buns
dish
Steamed Shrimp Shumai
dish
Fried Eel Bun
dish
Fried Pork Shumai
dish
Pork Bun
dish
Pepper Tuna Tataki
dish
Seaweed Salad
dish
Sashimi Appetizer
dish
House Garden Salad
dish
Dinosaur Egg
dish
Sushi Appetizer
dish
Alaskan Roll
dish
Sweet Potato Roll
dish
Salmon Roll
dish
California Roll
dish
Veggie Roll
dish
Spicy Salmon Roll
dish
Philadelphia Roll
dish
Shrimp Tempura Roll
dish
Tuna Roll
dish
Spicy Crab Roll
dish
AAC Roll
dish
Spicy Tuna Roll
dish
Spicy Girl Roll
dish
Fried Phili Roll
dish
Fire Volcano Roll
dish
Red Dragon Roll
dish
Tiger Roll
dish
Rainbow Roll
dish
Godzilla Roll
dish
Sweet Heart Roll
dish
Spider Man Roll
dish
Pink Lady
dish
Fire Phoenix Roll
dish
Dynamite Roll
dish
Caterpillar Roll
dish
Fantastic Roll
dish
Black Dragon Roll
dish
Fried Eel Roll
dish
Naruto Roll
dish
Kobe Beef Roll
dish
Washington Roll
dish
Crazy Boy
dish
Dragon Roll
dish
Hutchinson Roll
dish
Atlantis Roll
dish
Angel Roll
dish
Rock' N Roll
dish
Dancing Fish Roll
dish
Shrimp Yakitori
dish
Chicken Yakitori
dish
Takoyaki Yakitori
dish
Cali Taco(2pcs)
dish
Kids Chicken Katsu
dish
Kids Ramen
dish
Blueberry Lemonade
dish
Chicken Katsu Ramen
dish
Spicy Beef Ramen
dish
Shoyu Ramen
dish
Spicy Chicken Ramen
dish
Beef Ramen
dish
Black Tonkasu Ramen
dish
Chili Pork Ramen
dish
Miso Ramen
dish
Seafood Ramen
dish
Creamy Veggie Ramen
dish
Spicy Miso Ramen
dish
Spicy Tonkotsu Ramen
dish
Tonkotsu Ramen
dish
Menudo Ramen
dish
Ribeye Steak Teriyaki
dish
Tofu Teriyaki
dish
Chicken Teriyaki
dish
Shrimp Teriyaki
dish
Fried Rice
dish
Koi Yaki Udon
dish
Chicken Katsu
dish
Pork Chashu Bowl
dish
White Rice
dish
Sashimi Deluxe
dish
Sushi Deluxe
dish
Sushi Regular
dish
Sashimi Regular
dish
Chirashi
dish
Unagi Don
dish
Tokyo Trio
dish
Hawaiian Poke
dish
Grill Salmon Bowl
dish
Yummy Crabby
dish
Koi Shrimp Poke
dish
Ebi Crunch Poke
dish
Spicy Tuna Poke Bowl
dish
Grill Chicken Bowl

Reviews

Live events

Monthly Chamber Meeting
Monthly Chamber Meeting
Wed, Jan 14 • 6:30 PM
Nickerson Kansas Community Center, 11 N. Nickerson St.,Nickerson, Kansas, United States
View details
Shady Lane Lecture: Water Cycles of Cheney Reservoir
Shady Lane Lecture: Water Cycles of Cheney Reservoir
Thu, Jan 15 • 6:00 PM
3002 E 30th Ave, Hutchinson, KS, United States, Kansas 67502
View details
January Third Thursday
January Third Thursday
Thu, Jan 15 • 6:00 PM
Downtown Hutchinson, Hutchinson, Kansas, United States
View details

Nearby restaurants of Koi Ramen&sushi

Carlos O'Kelly's - Hutchinson

Ken's Pizza

Spangles

Los Mariachis Taqueria Food truck

Pizza Hut

Arby's

Jimmy John's

Playa Azul

Taco Bell

Hutch Shaved Ice

Carlos O'Kelly's - Hutchinson

Carlos O'Kelly's - Hutchinson

4.3

(561)

$

Closed
Click for details
Ken's Pizza

Ken's Pizza

4.5

(423)

$

Closed
Click for details
Spangles

Spangles

4.3

(474)

$

Closed
Click for details
Los Mariachis Taqueria Food truck

Los Mariachis Taqueria Food truck

4.9

(12)

$

Click for details

Nearby local services of Koi Ramen&sushi

Atwoods

TimeSaver Home Services

The Alley Hutchinson

AT&T Store

Nex-Tech Wireless

Walgreens

Atwoods

Atwoods

4.4

(146)

Click for details
TimeSaver Home Services

TimeSaver Home Services

4.8

(220)

Click for details
The Alley Hutchinson

The Alley Hutchinson

4.3

(475)

Click for details
AT&T Store

AT&T Store

4.3

(193)

Click for details
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Posts

Jessi RaRaRaJessi RaRaRa
This place was AMAZING! I've been waiting for so long for a place like this to come to Hutchinson and I hope it stays a really long time because the good was so good!. (Warning: I was so excited for the food that we had already started eating when I remembered to take pictures. My husband got the Spicy Chicken Ramen and I got the Spicy Tonkotsu Ramen (with Kimchi added). My husband liked the ramen and had no complaints about it outside the realm of it was a different experience for him. Me, as someone who loves Ramen, had a lot to say. It was absolutely delicious. The broth was perfect, the pork belly was tender, the kimchi was very tasty, and all the other veggies tasted great. I've never had bamboo shoot so I can't comment on the taste of that, but for a first time I didn't hate it. My only issue is I believe my ramen was supposed to have bean sprouts but there was none on my ramen. The bowls you get are HUGE! So well worth the $12 a bowl for what we got. Also. On the spicy ramen they ask you about heat intensity. Our awesome waiter offered to bring a bit of extra chili oil for me so I could make mine spicier if I wanted it spicier. It ended up being perfect though. So if you are unsure about the heat I would say get Mild and then ask for a side of chili oil to adjust for yourself. We also got 3 appetizers because, as I said, I was really excited to try this place and try food I've never gotten to have before. So we got the grilled tofu app, the Takoyaki (not the yakitori version) app, and the Sesame Balls with red bean paste. I personally didn't feel the grilled tofu was worth the $6. It felt like a relatively small portion for $6 (you get 3 kinda thin pieces) but also just not enough sauce for me. However the sauce was really tasty and the tofu was cooked very well. If you get it, I would recommend a bit of extra sauce for it. I will say though that I don't eat a ton of tofu so it might be more worth the price than I realize. The Takoyaki was DELICIOUS to be perfectly honest. It tasted really good. Unfortunately I was not able to continue eating it. I have Sensory Processing Disorder which effects my ability to eat some foods over texture. Sadly the drastic contrast between the softness inside the Takoyaki and the octopus activated my gag reflex so I could not finish the dish. I gave it to a friend after we left though and she loved it. They were cooked very well, texture of the actual ball it's self was great, and the flavor was good. I just couldn't handle the octopus (I need to see if they can make it without the octopus next time). The star of the apps though was the Sesame Balls. OMG THEY ARE SO GOOD! They are actually a dessert. They aren't salty, they are sweet. Not over bareingly so though. Like just the perfect amount. They were so good that I told my hubs that if he ever wants to surprise me with a treat to head to this place and get me some sesame balls to go. You get 6 of them for the $6. They ARE rather small, but omg they are worth the money. I loved them so much. HIGHLY recommend them. Now I couldn't give them the full 5 stars because when our Ramen came out it did seem like it could have been hotter. It wasn't cold by any means. It was hot. It just seemed like it wasn't as hot as it should be. Also for some reason we got the tofu... then immediately the ramen... and we were half way through the ramen before we got our other two apps. I DO chalk this up to the fact that it is a new resturant though and the staff seemed rather under pressure and maybe a bit overwhelmed with how many people were in the resturant (we went on a sunday at 6:30pm). I'm sure these are all things that will be ironed out the longer they are here. So give the staff a bit of grace guys and understand they are just getting into the swing of things. Waiter was ON TOP of our drinks the whole night. The food was delicious. The prices are fair. If you want to try something new I'd say head on over there when you can and if you like Japanese food than I don't see you being disappointed.
Kuo Chiang and Winnie ChangKuo Chiang and Winnie Chang
Very upset and disappointing dining experience — I will definitely not return and cannot recommend this restaurant to anyone. 1. I ordered 13 pieces of salmon sashimi, but they served a mixed plate with only 3 pieces of salmon. I was extremely disappointed because I only eat salmon — I don't eat other types of sashimi. When I pointed out that I specifically ordered 13 pieces of salmon, the server simply replied that "the chef decides the assortment." However, there was no such information stated on the menu, and she never explained this when I placed the order. This is misleading and unacceptable. 2. My husband ordered a set meal that came with a choice of either soup or pan-fried dumplings. He clearly chose dumplings, but they brought soup instead. When we pointed this out, the server casually said she thought he ordered soup. She never confirmed the order properly, and not even a simple apology was offered — completely unprofessional. 3. Throughout the meal, no server came by to check if we needed anything. Even after we finished our food and were clearly ready to pay, no one came over with the bill — we were completely ignored. 4. When paying the bill, I mentioned that the menu does not clearly state that the sashimi selection is up to the chef. The server showed zero accountability, didn't even offer a basic apology, and the overall attitude was indifferent and careless. I visited this restaurant and gave them 5 stars 2 years ago, but now I would score them -5 if possible. Not sure if the owner is still the same person as before. In summary, the food quality, communication, and service were all far below acceptable standards. This restaurant is not worth visiting. --------------------------------- Regarding the owner's response, here is my reply: Thank you for your response. I would like to clarify a few points, as some of your statements are inaccurate and quite concerning. First, regarding the sashimi: your menu does not clearly state that the 13-piece sashimi is a mixed assortment chosen by the chef. There is a photo next to the item, but as you know, menu photos are for reference only and often contain multiple items that are not included in every order. If the sashimi selection is entirely up to the chef, and requesting all salmon costs extra, this should have been verbally explained by your staff at the time of ordering — which did not happen. I was never informed about any extra charge for salmon-only sashimi, nor was I given the option to pay more. Therefore, saying I fabricated the situation is completely false. Miscommunication or lack of clear explanation from your staff cannot be blamed on customers. Secondly, regarding the service: I have no intention of attacking your employee personally, but professionalism requires acknowledging mistakes, especially when wrong items are delivered — such as bringing soup instead of dumplings. More importantly, when a customer expresses disappointment, the basic expectation is an apology, not defensive excuses. I never received a sincere apology from your staff, nor was there appropriate follow-up during the meal. To the best of my memory, the times she approached our table were: to take our order, to deliver the food in a few rounds, to bring the bill (but as I requested to look at the menu again, she did not leave the bill at that time), and finally to bring the bill and the to-go boxes. Lastly, I find your legal threat highly unprofessional and unnecessary. I shared an honest review based on my experience, which I am entitled to do. Suggesting legal action against a disappointed customer does not reflect well on your business image. Instead of threatening, perhaps focus on improving communication, menu clarity, and staff training to avoid future misunderstandings. I have no intention of escalating this further, but I will stand by my review, which reflects my true experience.
Levi SchenkLevi Schenk
5 stars does not seem like enough for this dining establishment. The service was friendly and excellent, but the most important part of eating out is the food. The Hamachi Jalapeno was a perfect small appetizer to start off with. My Mom and I took a couple bites out of The Phoenix Roll before I remembered to take pictures, but it was perfect. The presentation of each dish was lovely and the flavor was even better. The spicy Chicken ramen is a must in my opinion, but I had to add bean sprouts and kimchi as no ramen really feels complete without them. The spice level was just right. A little bit of a kick but not much lasting heat. The quality of the food isn't the only thing to be praised, the portions were also very generous. All in all they deserve 25.7 Stars out of a measly 5. Excellent Job! This place is a must try destination and I hope they remain in this small community for many generations.
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This place was AMAZING! I've been waiting for so long for a place like this to come to Hutchinson and I hope it stays a really long time because the good was so good!. (Warning: I was so excited for the food that we had already started eating when I remembered to take pictures. My husband got the Spicy Chicken Ramen and I got the Spicy Tonkotsu Ramen (with Kimchi added). My husband liked the ramen and had no complaints about it outside the realm of it was a different experience for him. Me, as someone who loves Ramen, had a lot to say. It was absolutely delicious. The broth was perfect, the pork belly was tender, the kimchi was very tasty, and all the other veggies tasted great. I've never had bamboo shoot so I can't comment on the taste of that, but for a first time I didn't hate it. My only issue is I believe my ramen was supposed to have bean sprouts but there was none on my ramen. The bowls you get are HUGE! So well worth the $12 a bowl for what we got. Also. On the spicy ramen they ask you about heat intensity. Our awesome waiter offered to bring a bit of extra chili oil for me so I could make mine spicier if I wanted it spicier. It ended up being perfect though. So if you are unsure about the heat I would say get Mild and then ask for a side of chili oil to adjust for yourself. We also got 3 appetizers because, as I said, I was really excited to try this place and try food I've never gotten to have before. So we got the grilled tofu app, the Takoyaki (not the yakitori version) app, and the Sesame Balls with red bean paste. I personally didn't feel the grilled tofu was worth the $6. It felt like a relatively small portion for $6 (you get 3 kinda thin pieces) but also just not enough sauce for me. However the sauce was really tasty and the tofu was cooked very well. If you get it, I would recommend a bit of extra sauce for it. I will say though that I don't eat a ton of tofu so it might be more worth the price than I realize. The Takoyaki was DELICIOUS to be perfectly honest. It tasted really good. Unfortunately I was not able to continue eating it. I have Sensory Processing Disorder which effects my ability to eat some foods over texture. Sadly the drastic contrast between the softness inside the Takoyaki and the octopus activated my gag reflex so I could not finish the dish. I gave it to a friend after we left though and she loved it. They were cooked very well, texture of the actual ball it's self was great, and the flavor was good. I just couldn't handle the octopus (I need to see if they can make it without the octopus next time). The star of the apps though was the Sesame Balls. OMG THEY ARE SO GOOD! They are actually a dessert. They aren't salty, they are sweet. Not over bareingly so though. Like just the perfect amount. They were so good that I told my hubs that if he ever wants to surprise me with a treat to head to this place and get me some sesame balls to go. You get 6 of them for the $6. They ARE rather small, but omg they are worth the money. I loved them so much. HIGHLY recommend them. Now I couldn't give them the full 5 stars because when our Ramen came out it did seem like it could have been hotter. It wasn't cold by any means. It was hot. It just seemed like it wasn't as hot as it should be. Also for some reason we got the tofu... then immediately the ramen... and we were half way through the ramen before we got our other two apps. I DO chalk this up to the fact that it is a new resturant though and the staff seemed rather under pressure and maybe a bit overwhelmed with how many people were in the resturant (we went on a sunday at 6:30pm). I'm sure these are all things that will be ironed out the longer they are here. So give the staff a bit of grace guys and understand they are just getting into the swing of things. Waiter was ON TOP of our drinks the whole night. The food was delicious. The prices are fair. If you want to try something new I'd say head on over there when you can and if you like Japanese food than I don't see you being disappointed.
Jessi RaRaRa

Jessi RaRaRa

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Very upset and disappointing dining experience — I will definitely not return and cannot recommend this restaurant to anyone. 1. I ordered 13 pieces of salmon sashimi, but they served a mixed plate with only 3 pieces of salmon. I was extremely disappointed because I only eat salmon — I don't eat other types of sashimi. When I pointed out that I specifically ordered 13 pieces of salmon, the server simply replied that "the chef decides the assortment." However, there was no such information stated on the menu, and she never explained this when I placed the order. This is misleading and unacceptable. 2. My husband ordered a set meal that came with a choice of either soup or pan-fried dumplings. He clearly chose dumplings, but they brought soup instead. When we pointed this out, the server casually said she thought he ordered soup. She never confirmed the order properly, and not even a simple apology was offered — completely unprofessional. 3. Throughout the meal, no server came by to check if we needed anything. Even after we finished our food and were clearly ready to pay, no one came over with the bill — we were completely ignored. 4. When paying the bill, I mentioned that the menu does not clearly state that the sashimi selection is up to the chef. The server showed zero accountability, didn't even offer a basic apology, and the overall attitude was indifferent and careless. I visited this restaurant and gave them 5 stars 2 years ago, but now I would score them -5 if possible. Not sure if the owner is still the same person as before. In summary, the food quality, communication, and service were all far below acceptable standards. This restaurant is not worth visiting. --------------------------------- Regarding the owner's response, here is my reply: Thank you for your response. I would like to clarify a few points, as some of your statements are inaccurate and quite concerning. First, regarding the sashimi: your menu does not clearly state that the 13-piece sashimi is a mixed assortment chosen by the chef. There is a photo next to the item, but as you know, menu photos are for reference only and often contain multiple items that are not included in every order. If the sashimi selection is entirely up to the chef, and requesting all salmon costs extra, this should have been verbally explained by your staff at the time of ordering — which did not happen. I was never informed about any extra charge for salmon-only sashimi, nor was I given the option to pay more. Therefore, saying I fabricated the situation is completely false. Miscommunication or lack of clear explanation from your staff cannot be blamed on customers. Secondly, regarding the service: I have no intention of attacking your employee personally, but professionalism requires acknowledging mistakes, especially when wrong items are delivered — such as bringing soup instead of dumplings. More importantly, when a customer expresses disappointment, the basic expectation is an apology, not defensive excuses. I never received a sincere apology from your staff, nor was there appropriate follow-up during the meal. To the best of my memory, the times she approached our table were: to take our order, to deliver the food in a few rounds, to bring the bill (but as I requested to look at the menu again, she did not leave the bill at that time), and finally to bring the bill and the to-go boxes. Lastly, I find your legal threat highly unprofessional and unnecessary. I shared an honest review based on my experience, which I am entitled to do. Suggesting legal action against a disappointed customer does not reflect well on your business image. Instead of threatening, perhaps focus on improving communication, menu clarity, and staff training to avoid future misunderstandings. I have no intention of escalating this further, but I will stand by my review, which reflects my true experience.
Kuo Chiang and Winnie Chang

Kuo Chiang and Winnie Chang

hotel
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Find a cozy hotel nearby and make it a full experience.

hotel
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Find a cozy hotel nearby and make it a full experience.

5 stars does not seem like enough for this dining establishment. The service was friendly and excellent, but the most important part of eating out is the food. The Hamachi Jalapeno was a perfect small appetizer to start off with. My Mom and I took a couple bites out of The Phoenix Roll before I remembered to take pictures, but it was perfect. The presentation of each dish was lovely and the flavor was even better. The spicy Chicken ramen is a must in my opinion, but I had to add bean sprouts and kimchi as no ramen really feels complete without them. The spice level was just right. A little bit of a kick but not much lasting heat. The quality of the food isn't the only thing to be praised, the portions were also very generous. All in all they deserve 25.7 Stars out of a measly 5. Excellent Job! This place is a must try destination and I hope they remain in this small community for many generations.
Levi Schenk

Levi Schenk

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Reviews of Koi Ramen&sushi

4.5
(205)
avatar
4.0
3y

This place was AMAZING! I've been waiting for so long for a place like this to come to Hutchinson and I hope it stays a really long time because the good was so good!. (Warning: I was so excited for the food that we had already started eating when I remembered to take pictures.

My husband got the Spicy Chicken Ramen and I got the Spicy Tonkotsu Ramen (with Kimchi added). My husband liked the ramen and had no complaints about it outside the realm of it was a different experience for him. Me, as someone who loves Ramen, had a lot to say. It was absolutely delicious. The broth was perfect, the pork belly was tender, the kimchi was very tasty, and all the other veggies tasted great. I've never had bamboo shoot so I can't comment on the taste of that, but for a first time I didn't hate it. My only issue is I believe my ramen was supposed to have bean sprouts but there was none on my ramen. The bowls you get are HUGE! So well worth the $12 a bowl for what we got. Also. On the spicy ramen they ask you about heat intensity. Our awesome waiter offered to bring a bit of extra chili oil for me so I could make mine spicier if I wanted it spicier. It ended up being perfect though. So if you are unsure about the heat I would say get Mild and then ask for a side of chili oil to adjust for yourself.

We also got 3 appetizers because, as I said, I was really excited to try this place and try food I've never gotten to have before. So we got the grilled tofu app, the Takoyaki (not the yakitori version) app, and the Sesame Balls with red bean paste.

I personally didn't feel the grilled tofu was worth the $6. It felt like a relatively small portion for $6 (you get 3 kinda thin pieces) but also just not enough sauce for me. However the sauce was really tasty and the tofu was cooked very well. If you get it, I would recommend a bit of extra sauce for it. I will say though that I don't eat a ton of tofu so it might be more worth the price than I realize.

The Takoyaki was DELICIOUS to be perfectly honest. It tasted really good. Unfortunately I was not able to continue eating it. I have Sensory Processing Disorder which effects my ability to eat some foods over texture. Sadly the drastic contrast between the softness inside the Takoyaki and the octopus activated my gag reflex so I could not finish the dish. I gave it to a friend after we left though and she loved it. They were cooked very well, texture of the actual ball it's self was great, and the flavor was good. I just couldn't handle the octopus (I need to see if they can make it without the octopus next time).

The star of the apps though was the Sesame Balls. OMG THEY ARE SO GOOD! They are actually a dessert. They aren't salty, they are sweet. Not over bareingly so though. Like just the perfect amount. They were so good that I told my hubs that if he ever wants to surprise me with a treat to head to this place and get me some sesame balls to go. You get 6 of them for the $6. They ARE rather small, but omg they are worth the money. I loved them so much. HIGHLY recommend them.

Now I couldn't give them the full 5 stars because when our Ramen came out it did seem like it could have been hotter. It wasn't cold by any means. It was hot. It just seemed like it wasn't as hot as it should be. Also for some reason we got the tofu... then immediately the ramen... and we were half way through the ramen before we got our other two apps. I DO chalk this up to the fact that it is a new resturant though and the staff seemed rather under pressure and maybe a bit overwhelmed with how many people were in the resturant (we went on a sunday at 6:30pm).

I'm sure these are all things that will be ironed out the longer they are here. So give the staff a bit of grace guys and understand they are just getting into the swing of things. Waiter was ON TOP of our drinks the whole night. The food was delicious. The prices are fair.

If you want to try something new I'd say head on over there when you can and if you like Japanese food than I don't see you being...

   Read more
avatar
1.0
3y

Very upset and disappointing dining experience — I will definitely not return and cannot recommend this restaurant to anyone.

I ordered 13 pieces of salmon sashimi, but they served a mixed plate with only 3 pieces of salmon. I was extremely disappointed because I only eat salmon — I don't eat other types of sashimi. When I pointed out that I specifically ordered 13 pieces of salmon, the server simply replied that "the chef decides the assortment." However, there was no such information stated on the menu, and she never explained this when I placed the order. This is misleading and unacceptable. My husband ordered a set meal that came with a choice of either soup or pan-fried dumplings. He clearly chose dumplings, but they brought soup instead. When we pointed this out, the server casually said she thought he ordered soup. She never confirmed the order properly, and not even a simple apology was offered — completely unprofessional. Throughout the meal, no server came by to check if we needed anything. Even after we finished our food and were clearly ready to pay, no one came over with the bill — we were completely ignored. When paying the bill, I mentioned that the menu does not clearly state that the sashimi selection is up to the chef. The server showed zero accountability, didn't even offer a basic apology, and the overall attitude was indifferent and careless.

I visited this restaurant and gave them 5 stars 2 years ago, but now I would score them -5 if possible. Not sure if the owner is still the same person as before. In summary, the food quality, communication, and service were all far below acceptable standards. This restaurant is not worth visiting. Regarding the owner's response, here is my reply: Thank you for your response. I would like to clarify a few points, as some of your statements are inaccurate and quite concerning. First, regarding the sashimi: your menu does not clearly state that the 13-piece sashimi is a mixed assortment chosen by the chef. There is a photo next to the item, but as you know, menu photos are for reference only and often contain multiple items that are not included in every order. If the sashimi selection is entirely up to the chef, and requesting all salmon costs extra, this should have been verbally explained by your staff at the time of ordering — which did not happen. I was never informed about any extra charge for salmon-only sashimi, nor was I given the option to pay more. Therefore, saying I fabricated the situation is completely false. Miscommunication or lack of clear explanation from your staff cannot be blamed on customers. Secondly, regarding the service: I have no intention of attacking your employee personally, but professionalism requires acknowledging mistakes, especially when wrong items are delivered — such as bringing soup instead of dumplings. More importantly, when a customer expresses disappointment, the basic expectation is an apology, not defensive excuses. I never received a sincere apology from your staff, nor was there appropriate follow-up during the meal. To the best of my memory, the times she approached our table were: to take our order, to deliver the food in a few rounds, to bring the bill (but as I requested to look at the menu again, she did not leave the bill at that time), and finally to bring the bill and the to-go boxes. Lastly, I find your legal threat highly unprofessional and unnecessary. I shared an honest review based on my experience, which I am entitled to do. Suggesting legal action against a disappointed customer does not reflect well on your business image. Instead of threatening, perhaps focus on improving communication, menu clarity, and staff training to avoid future misunderstandings. I have no intention of escalating this further, but I will stand by my review, which reflects my...

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1.0
3y

Wait Staff today like most days were mediocre and walked around like they didn't know what they were doing I've come a handful of time and can report most of the food was okay but not much that stands out. However today was a especially bad service day. Me and my wife both ordered the salmon and were to say the very least disappointed in our meals we try and talk with management about remedying the situation as I am no longer hungry and my wife having lost her appetite we kindly ask for the to at the least discount our meal to the price of a similar dish outside of the meat used in the dish after a the briefest waits we had all night managment comes back and explains there is nothing they can do which I know to be false as I have worked in food service before said the reason our food was burnt was because it was merely well done which it was not and that the way they make salmon must be different then what I have had in the past I simply explain that as someone who has cooked salmon the way they have described that this was not merely well done but instead over cooked I paid full price for the food but fear this will bemy wife's and I last visit. Until the situation can be amended I highly recommend if you are looking for good Asian cuisine at their price range you look at Mr. Cao's instead and/or in a different town as I have never had a bad experience like...

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