Washboard — Local services in Ingram

I was asked if I had any special instructions for my laundry, and I gave clear directions: hang collared shirts and jerseys, fold everything else. I saw the employee enter these instructions into their system.

When I picked up my clothes, almost everything was on a hanger—including t-shirts, pants, tank tops, and thermals. This completely disregarded what I asked for. There were two reasons for my request: limited closet space and a wrist injury that makes folding difficult.

An older gentleman did listen to my concerns and attempted to fold the clothes, but the end result wasn’t professional or consistent with what I paid for.

It felt like the employee prioritized what was easiest for her, not what the customer asked for. I expect better service—especially when instructions were clearly given...

The Washboard is a very clean laundromat with plenty of machines in different sizes. All are coin-operated. The facility has a change machine as well as a restroom (for customer use only.) Tables for folding and chairs throughout for a comfortable wait during cycles. And for those who do not care to or don't have time to do laundry, the Washboard has an enticing list of services from wash and fold/hang dry to outwear cleaning to ironing. And drive up service...

Laundromats have become very expensive, all of them. That said, the place is clean and usually has open machines. Change machine gives dollar coins, so you don't have to use 16 or more quarters, just 4 or more coins. One very big machine, several large machines, and regular sized machines. Restrooms are clean. No soap and softener machines or utility sink. The thing I don't like is parking is about 30 feet from front door, over gravel. A nice...