Goodwill Iowa City — Local services in Iowa City

In my experience with previous donations, when I pull up, someone comes out immediately and takes our items. Asks if we want the paper for tax purposes. That was not the case yesterday (5/18/24). Whoever it was working the donations truly needs better training and work on his anger issues. I dropped off 2 bags. No one came out. I waited for several minutes, still no one. So we put the bags by the door. And waited longer, so not to just leave them there and take off. The man that was responsible for receiving donations, came flying out the door, took both bags and threw them across the donation room with such force, he broke one of the bags. I told him thank you for taking them. Flat out ignored me. Never came out and asked if I wanted the tax paper. Just picked up the bags from where they landed, threw them in the bins and stomped away. That was just down right rude. Not a way to work with public. I won't be donating again, I don't want to. I'll be taking everything to the Salvation Army. At least I know they won't inflate the prices...

First let me say we support Goodwill's mission and have given many donations to this store over the years. We purchased a stereo amplifier for $42. The clerk said, "we wouldn't put it on the shelf if it didn't work." He also said it's store credit only if returned. We took him on his word that the unit was functional. When we got it home, it didn't work, so we returned it right away. He told us then (not at the time of purchase) we could've plugged it in and tested it at the store, but it would be impossible to check all the plug-ins. I maybe go to this Goodwill store 5-6 times a year and never spend more than $5, so it will take a while to work off the store credit. I don't recommend purchasing large-ticket items like stereo equipment or electronics;...

I normally love goodwill but the Iowa City goodwill specifically is INCREDIBLY over priced. They price their vintage at ridiculous rates with absolutely no consistency. One vintage sweater was forty dollars and a similar sweater from the same era was eight dollars. When I asked the manager about the inconsistent, rather ignorant pricing she said their “specialists” knew what they were doing. All I have to say is goodwill is an awesome place to find treasures but when a specific store tries to over price their vintage out of fear of resellers coming in and getting a good deal they are losing money because no one would spend forty dollars on a sweater from a goodwill. The cashier was super nice but it was obvious she didn’t agree with the inconsistent...