Burger King — Restaurant in Iowa City

Too bad I can't give negative stars. DO NOT GO TO THIS PLACE. I went through the drive through on June 27, 2015 around 2:30. I ordered a BBQ Bacon Tendercrisp meal with a Dr. Pepper. I got my Dr. Pepper first and it tasted disgusting. They must never clean the soda machines. I was the only person in the drive through yet waited over 15 minutes to get my food. I got to the stop light and checked my bag and there were no fries in the bag. I had to turn around and go back to get my fries. I left BK again and was a few blocks away when I opened my sandwich at a stop light. This sandwich is supposed to have: Chicken, bacon, bbq sauce, mayo, lettuce, tomato, and cheese. I thought my sandwich looked a bit strange so opened it up to find... a piece of chicken with bbq sauce and that's it. I was furious. I would have had to gone back to this poor excuse for a business a THIRD TIME if I wanted the food I actually ordered and paid over 7.00 for. I was already far away and did not want to go back. NOR WILL I EVER GO BACK THERE. That is the worst service I have ever had in my life and unless you want the shittiest food in Iowa City and people who can't be bothered to actually give you what you ordered, then go ahead and...

I dont publish reviews of restaurants or any business but this left no choice. This was the absolute worst restaurant experience of my life. 10:15 pm on a Tuesday night, sat in drive thru line waiting to order. Around 10:30 made it to the order screen and both drive thru lanes were told one moment please. As the car next to me and I waited to order, 5 cars behind us left. At this point I was never going to order buy was curious how long it would take then to take my order... the car next to me finally left and I still sat and waited, at 10:50 after waiting 35 minutes to have my order taken I leave and pull up to drive thru windows and stare inside as 5 employees sat inside laughing and ignoring me looking at them. I will not return to this sad excuse for a business and will make formal complaint with franchise owner and corporate. From there I went to McDonald's on riverside dr. and it was packed, easily 6 cars infront of me and my whole transaction there took 9 minutes, extremely good service and...

Usually I don't mind this location but Saturday evening 1/13/2018 I was here about 8pm and the cashier on front counter was so focused on her phone that my husband stood there for at least 5 minutes before she even looked up and saw him. She didn't even acknowledge him when he gave her his order she just typed it in and handed him receipt. I went to place my order a few minutes later and the same thing happened. She went to the heat table where they tray up the food and tried to hide her phone while she stood there. I watched her rub her eyes and proceed to put my fries in a container. Needless to say I only ate my sandwich because I knew her dirty hands hadnt touched the food. It's bad enough she was using her phone which is covered in bacteria and then touched my food but rubbing her face and eyes is really nasty. I will not be returning to this place. I'd rather go elsewhere where they practice hand washing and hire employees that are polite and aren't just texting through the...