The Second Act — Local services in Iowa City

I used to love this place! My daughter and I have spent at least $400 there in the last month. My daughter and I visited yesterday, I would say it was about my third bad experience there. There is an employee there. I don't know her name, just what she looks like: blonde hair and glasses. Yesterday she was very rude and another time about 3 months ago, she was the same. I found some items I wanted to purchase, and she came at me telling me they weren't for sale and weren't priced. She tried to pull one of the items out of my hands. I had to prove the item was priced! I was finally able to purchase all my items, and I noticed the laundry basket I found the item she tried to take from me was removed from the floor. There are totes and laundry baskets full of items for sale EVERYWHERE in the store! This was the 2nd time she had done this to me when I wanted to purchase something. Then, after my daughter and I left the store, that same employee took something to her car. Maybe I purchased something she herself wanted. I am not sure. This has left a bad feeling about this place for me. I usually visit 3 to 4 times a month. It may be less now or not at all. No customer should ever have to feel the way I did yesterday. If you don't want to sell items, then don't put them for sale out where customers can see them for purchase. This is a consignment store where people are trusting them to sell their items. How can these people consigning their items through this store make a profit on their items if they aren't allowing customers like me who want to...

I was asked to leave the store today due to the fact that we re-sell some of the items that we buy on Ebay. This discrimination cannot be overlooked. We pay the same price for these items that any other customer pays, we also shop for our children, and for ourselves. In addition we also have loved shopping there and have been extremely positive and polite to the owner and her family while shopping there over the past 18 months. It is unfortunate that I felt like I was a victim of this discrimination. We have spent thousands of dollars over the this period of time in this establishment. This consignment store re-sells items for others and profits from this practice, we do the same, not to mention that we have helped them rotate inventory and helped their customers profit while doing so. I was ashamed today when asked to leave, even after trying to reason with the owner. I would advise anyone that enjoys shopping with "The Second Act" to reconsider after being treated the way that I was today. I will be filing with the BBB and perhaps an attorney due to this error in judgement. So sorry that this...

Hands-down the best clothing consignment store in the area. They have lots and lots of gently used, high-quality women's clothes, shoes, and accessories, a small room of men's clothes and shoes, a few racks of children's clothes, and a large room of plus-sized women's clothes....not to mention rack after rack of vintage clothing and costumes. I've been shopping here for 10+ years! I've scored clothes here that would have been $200 new for $15-30, including a gorgeous pair of lace-up leather boots. You'll find all the best brands here, including unique brands you've never even heard of. The staff is friendly and will help you find whatever you're looking for or put an outfit together.

If you're ever shopping at the Riverside Hy-Vee, it is definitely worth swinging by Second Act (tucked on a nearby side street) to see what new stuff they have. Also, at the end of each season, they have really awesome sales. This place is a jewel. I almost don't want to post this review because I want the store all to myself! But seriously,...