Poshture Boutique — Local services in Irmo

Whoever does their online customer service is super rude, defensive and unhelpful. It took 5 days for a response where it said “I don’t sell used jellycats”. There was no “I’m sorry this isn’t like our company how can we make it better”.. this customer service is awful. I only reached out because my item has a legitimate hole in its head (it’s a stuffed animal; they won’t offer a replacement only a refund if I ship the defective item back. They also won’t give you a label for any of your returns so make sure you read their return policy first (I made that error). I’ve ordered jellycats from other places (I love to give them to friends) and I’ve never had a problem like this or the poor customer service...

Haven't felt so unwelcome to someone's business in my life. I work around Irmo and the midlands and I'm a very active person with the community, being part of a business referral group and participating in events that support the growth of small companies like this one. The experience I had with the person in charge (not sure if she was the owner) was bittersweet, it made me feel profiled and judged. Came in to the store to check clothes for my girlfriend, this woman is staring at me like I'm an alien or a terrorist, she delivered one of the worst customer service experience I have this year. Good...

I am always satisfied when I do business with Poshture Boutique. They are so friendly, professional and always willing to help create the perfect outfit. Poshture Boutique has a variety of quality clothing and accessories at affordable prices. The online purchase experience is easy and stress free with very prompt delivery time. I’ll be a customer as long as the...